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We hope this message finds you well. We're writing to share some important news about Humanloop's future and what it means for you as a valued member of our community.
Our news
We're pleased to announce that Humanloop has entered into a process to be acquired. However, as part of this process, we’ve made the very difficult decision to sunset the current Humanloop platform. We’re planning the sunset for September 8th, 2025—after this date our UI and API will no longer be available. Although the acquisition is yet to be formally announced, we’re reaching out now to give you as much notice as possible and minimise disruption.
You have been an integral part of our journey and we acknowledge that this news may come as a surprise and will likely disrupt your current projects and workflows that use Humanloop. We're committed to supporting you through this transition period as best we can.
Exporting your data
We want to ensure you have full access to your data, so we've prepared some tooling to help you export your data easily via our existing API endpoints. For organizations with extremely high log volumes, we can explore working with you on a tailored export solution. Soon after we sunset the platform, all customer data will be removed from our servers and backups—please begin migrating your data as soon as possible.
Our team will remain available through to September 8th to assist with data export and answer any questions about alternative solutions.
Thank you
Thank you for being such an important part of the Humanloop story. We're extremely grateful for the trust you've placed in us and are incredibly proud of what we’ve built with your support. Together, we’ve helped define industry standards for this new AI tooling layer of prompt management, evaluations and observability. Your feedback, collaboration and support have been a cornerstone for everything we've built and accomplished.
We're committed to making this transition as smooth as possible, so please don't hesitate to reach out for help. We’re excited to share more details soon about what’s next for us and what it means for the future of our mission.
Sincerely,
The Humanloop Team
