And?
Automation sometimes breaks, both for internal reasons (OS patching) or external. For the latter, LE at some point in the past changed CDNs, and this caused JWST headers to be sent back differently, which broke different clients, e.g.:
* https://community.letsencrypt.org/t/jws-has-no-anti-replay-n...
* https://github.com/dehydrated-io/dehydrated/issues/684
Being able to get e-mails was an extra level of monitoring that was handy, even if you had automation.