The 'trust us, give us your money, it'll work' model isn't viable given the current state-of-the-art of LLMs.
It’s clear we got this part wrong initially. It was feedback exactly like yours that prompted us to fix this.
We have now added a no-login trial so you can test the tool without creating an account. We know we have to earn your trust, and this is a direct result of learning from our early users. Thank you for taking the time to help us get better.
The challenge was that the costs associated with the initial free trials went beyond what our team could sustain. The recent changes are our attempt to fine-tune our model to find a balance.
Our goal is to offer a service that is both accessible for users to try and financially sustainable for us to operate and improve long-term.
We've learned from this and have now changed the flow to allow for a sign-up-free trial.
We've listened to the feedback and have now added a no-login trial. If you're still interested, we'd love for you to give it a try.
I agree with your main point.
Our intention was never to ignore "manners" for utility, but we see now how a forced sign-up does exactly that. We made a mistake.
We are committed to improving the user experience, and based on this feedback, we have now implemented a no-login trial. We'd welcome you to try it and see that we're serious about getting this right.
Your feedback highlighted a major flaw in our onboarding, and we've worked to fix it.
We have now introduced two changes:
You can try the product without logging in at all.
For users who do sign up, we now grant 5 free credits to ensure you can properly test the functionality.
We know we made a very poor first impression, but we hope this shows we are listening. If you're willing, we'd be grateful if you’d give it another chance.
