For counter service, not table.
I used to drink a fair bit, so at the end of a tab, I did not want to do arithmetic and would just put an “easy” number that looked good. This could often be upwards of 35%
But if you stick a touch screen in my face with even easier, one-two taps on a preselected amount, I’ll go with that.
Also I’ve accidentally no tipped a few times with them because I get frustrated with the incessant screens asking about receipts, emails, etc. that I just click past the tip screen.
This isn't that surprising. Stock prices are pretty well disconnected from real day-to-day economics that normal people deal with.
No, something happened post covid. Previously you could predict consumer sentiment pretty well by combining several economic figures, but after covid that model broke.
With many states implementing $15 minimum wages, it no longer makes sense that tipping would "make up for the difference" between the $7.25 and inflation that people felt guilty about. With $15 minimum wages, we can go back to the days when 10% was "nice service, thank you!" and be done. Good riddance to the extortion.
As a sidenote, minimum wages were never living wages. If you want to see "living wages" stop outsourcing and sending jobs overseas. Low value add service jobs were never going to replace mid-skilled jobs that people were happy to send overseas in order to have $50 sneakers and $10 tee-shirts. Whelp, that undermined everyone's jobs --more people needing SNAP means more taxes for those who still have work...
Similar/Related: https://www.consumerreports.org/media-room/press-releases/20...
So apparently they are processing data like what milk goes in the coffee and can freely(-ish) do what they want with it
OK
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