In addition to deteriorating service and slow shipping concerns compared to alternatives, there’s a view that purchasing from the company directly funds anti-LGBTQ owners and organizations. The owners cofounded a branch of a church whose pastor made wildly anti-LGBTQ remarks. The response to the controversy was not well handled by the Goulets (essentially radio silence then an highly misleading statement). The controversy came around the same time a well beloved podcast employee Drew was fired.
There was also the prior controversy with Noodler’s Inks and the Gaulet’s rehabilitating him after anti-Semitic imagery was placed for a second time on his bottles.
Because so much of the original megathread was deleted (whole lot of subreddit moderation drama occurred because of this incident) I’m linking a later summary for those curious.
https://www.reddit.com/r/fountainpens/comments/1heveiu/the_2...