For context, I’ve co-owned a medical practice for about 25 years, and spent the previous decade working for a healthcare startup that processed insurance claims to do data science.

The system is broken. It’s useless to extrapolate how things might work based on their current functionality. It doesn’t have to be like this. Everywhere else in the world manages it better than we do, and we’re not special snowflakes who require some hellish mashup out of Cyberpunk 2077 to take our kids to the doctor.