Sure, I don't want bad blood -- but like, I get why their tone is this way; this ain't just McDonalds vs Burger King.
Op is correctly frustrated at the "consumer is always right" mindset folks like you show. This is more important than consumer choice and (as someone who uses Firefox as a daily driver and will just bounce to Chromium as needed) "fixing a billion little bugs that you see" isn't as near as important as promoting the ideology more?