I hadn't heard about this. They can't be having fun if that's the case, caught in between the treatment of their employer and the customers they pay it forward to (for money).
I fly with them all the time and never have any kind of issue at all. They offer a good deal, ok there’s a couple of obvious dark patterns in their app and way of doing business but they’re hardly unique in that respect. Feels like getting a fast bus between European cities nowadays.
Well that revolver didn't go off the last 5 times I pointed it at my head and pulled the trigger. Surely on the 6th pull we can guarantee the same outcome!
