TBH if you called me with general complaints et al. I doubt I'd bother replying either.
If there's any actionable issue that you want to raise a better starting place is with whatever minister has the portfolio that's relevant. Also write (and cc the minister) to whatever national reporters are covering that domain.
It's about finding the leverage to raise awareness and response to whatever policing, agricultural, medical, defense, et al. questions or concerns you have.
