Overall I'm quite positive towards core Cloudflare products like Tunnels, Workers, R2, KV etc, but a lot of newer products are often either thoroughly broken (e.g. Cloudflare AI) or unusable due to insufficient documentation (e.g. Email Routing).

After being burned a few times, I think I'm going to ignore any new Cloudflare product for 12 months after stable release. If their products worked as advertised, I'd be willing to pay considerably more. I think their commitment to the free tier is hamstringing them a little bit.