When it was done, there were no bugs. Not a single issue. They asked the embedded guys how they had accomplished it. They said "we didn't know bugs were allowed".
Many people have never authored or even been involved with a high quality piece of software, so they just don't know what it looks like, or why you'd want it.
You'd think that someone in the exec team would have some personal pride and ownership in the code and would want to flush out bugs and improve quality. But nah.