Back them, they did called you to work and it was customary to rely message by two other people. There is no such desk anymore and they dont want to be handling your life.
And if your kid needed to go home and sleep in bed, you had to take the day off instead of home office. There was price to that.
Oh, and back then school did not expected parents and kids to have phones, now it does. Information about schedule changes, homework, what needs to be paid and such is broadcasted with the assumption that everyone has a phone.