The fact that I cannot delete attachments that users delete is certainly my biggest irritation, 50GBs of stuff I am not sure if I can or cannot delete, but considering the size, I am just gonna bite the bullet, couple terabytes should not be a problem in 25 years. But this is def something I would love to see addressed sooner rather than later. It must be a pain even for the matrix.org server team.
After moving to a better server I do not have issues with slow notification unless the phone is sleeping for longer period of time which is an android optimization (I'd assume). It is more reliable than teams at this point. One of my friends had issues but removing 15 old devices fixed the issue.
As for element-x, I did call out "the another rewrite" issue especially with android and I do think it makes things worse. I still do not know how am I supposed to fix calling and video between old and new clients. For now I don't bother with new clients and everyone is using old ones, but it starts to become an issue as classic clients are in maintenance only mode
A url like https://my.domain.com/_matrix/media/<some.other.domain>/<some-bad-media-id> would happily proxy the bad media through my server.
I think they've fixed this, but it's not worth the risk to me.
I'm over it.
But if they dare rewriting anything again from scratch I am leaving. They MUST stick with what they have and make it good at this point.
Maybe one day I'll dig into it and see if I can fix the DB by extracting whatever data in it that's causing the errors, but like, is it really worth it at this point?
What does running a matrix server get me in 2025?
[1] https://conduit.rs/ and https://gitlab.com/famedly/conduit [2] https://gitlab.com/famedly/conduit/-/blob/next/docs/configur...
I don't mind storing things that people can access for many years - if I wanna see that funny picture from 10 years ago, I should be able to find it (even though GUI in Element sucks for that now). But what I do care about are things they uploaded accidentally or that they wanted to delete for whatever reason and it stayed on my server.
How is it ironic? No protocol in the world can force anyone to delete anything from their own device. Chat apps that implement this function are either proprietary (so you cannot control what they can do) or, if OSS, do it on a pinky-promise-basis.
But they either do not sign the messages or allow repudiating the signatures. Matrix signs all events forever.
Matrix also makes the entire event history (minus message content depending on room configuration) available to servers on join, even if that server's users are not allowed to see it.
The important bit is the bit in brackets: as you say, historical message content is not shared if the room's is configured not to share history.
You may have noticed the constant pushing to remove the user's access to their "own" device.
Forcing people to delete things from their own device is the whole concept of the Snapchat protocol, for example. Snapchat fortunately doesn't offer an OS and can't meaningfully be part of this push, but they make a convenient illustration.
You can check out Snapchat's bug bounty policy here: https://hackerone.com/snapchat . On the list of ineligible vulnerabilities is "screenshot detection avoidance". That's not a bug (because there's nothing they can do about it), even though it is their product's selling point.
Sometimes stronger companies want similar things, and they try to do something about it.
Tim Berners-Lee tries to make the internet a place where you can choose, what it "forgets". At least that were the news I got from the 2010s and early 2020s. As for how: DRM-like tech in the hands of users should allow for that.
So having privacy by design would be nice, and e.g. many messengers try to do "it is inconvenient to copy a message that someone send you that is marked as view-only-once-or-up-to-a-timespan, but of course, you can use an external camera, i.e. make more low-fidelity copies or even exfiltrate data".
Even F/LOS software can use/would be forced to use these proprietary enclaves or at least non-user accessible key stores. (As far as I understand hardware level DRM.)
Tim Berners-Lee created the web, not the internet, which is what chat apps use. Also, unless you can provide some direct quotes about it being designed for "forgetting" stuff, I have no idea where these "news" you got came from.
>As for how: DRM-like tech in the hands of users should allow for that.
If it's in the hands of the users, i.e. open source, it can be disabled at any moment, which is exactly what my reply already addressed.
Can't remember what the algorithm is called.
Our team highly appreciates the work done in Matrix it's just unfortunate that the elephant in the room was never addressed at the start of the project, which is the need for a -simple- first-party administrative dashboard or tool to manage users, storage, and configuration. Without that core component, then you've got a layer of complexity between an admin and an audit which will increase likelihood of misconfiguration or resource management issues.
In terms of VoIP interop - yes, one of the worst bits of Matrix is that the legacy 1:1 VoIP calling is not interoperable with MatrixRTC-based (multiparty) VoIP calling, but we ran out of time/cash to implement interop and instead focused on making MatrixRTC work well. (Does XMPP give you E2EE multiparty calling ooi?)
One of the genius ideas behind Element was the ecosystem of clients services that attach to rooms, and in some cases XMPP does not reach those expectations. I do plan on a redeployment soon after creating a new technical scope for its use.
I like what I can observe of the new admin interface. I hope it can come to include security and configuration check guidances to provide tools for admins of all skillsets to properly configure their servers, and related TURN-or-not and storage.
Matrix is bigtime like XMPP - I don't think it's going anywhere anytime soon. Thankful for all that it has provided to our organizations.
That said, I would love to hear your experience running an XMPP server. Do you still run it?
(a) the encryption between using a mobile and the webapp desyncs/breaks all the time, it just sucks. I mean you'll get "cannot decrypt" a lot, have to bounce back and forth and generally try and force it to re-sync properly again. Sometimes never worked at all. Lots of issues on GH over the years.
(b) as mentioned in this article, insane delays on new message notif and sending and receiving. Just logging in on the webapp every morning took minutes of some sort of mysterious sync process, often the mobile app had the same problems. The X stuff may fix this, we were pre-X.
(c) cleanup. There's no message retention set on matrix.org, when I wanted to extract and remove our past chats the process and experience was excruciatingly bad. It took tens of hours over several weekends of the webapp (mobile completely non-op in practice for this) polling and loading old content, just so I could select 100 at a time to delete and then it took an hour. Once I started culling back over a year or so, the loading got longer and longer and longer, until eventually it 100% stopped working at all to load old messages.
Signal and DeltaChat are far, far better experiences for one-on-one chats with friends & family. The Delta client is a bit UI/UX behind but not horrible; e.g. you can't correct a typo in a sent message in Delta, unlike Signal - because each msg is a unique gpg-encrypted "email" rather than a database object that can be re-manipulated.
At least on the iOS app you can, just tested it. I run my own postfix/dovecot, so shouldn’t require any esoteric configurations.
b) yeah, X solves it (via sliding sync)
b) Unfortunately, X breaks other important things, like audio/video calls. It currently feels like an alpha-quality release: buggy and lots of missing features. Not ready for widespread use.
In terms of message retention: https://element-hq.github.io/synapse/latest/message_retentio... is how you should have/could have cleaned up those rooms. (It's not exposed in Element's UI yet as we've been prioritising more fundamental stuff).
In short: the complete lack of user-facing easy to use controls for data retention and culling in the Matrix (Element) clients is a deal killer for me. That painful experience taught me a lesson - now when I test something new, one of the first things I look for is "how do I extract from this thing?". I never want to go through my Matrix extraction pain again, so a personal life lesson was learned.
Edit : I wonder how easy it is to backup a Matrix accounts's data. Conversations and files.
Not as easy as you might hope. The Element client has an export feature, but you have to manually activate it on each room/chat, and the export has a size cap so it may not work if you have lots of files you want to save. It's also pretty slow if the room has a lot of history. You could also try using something like Matrix Commander (a command-line client), but I couldn't get that to work fully either.
The idea here is that rooms are abstracted from servers and sort-of exist ephemerally. This has the advantage/disadvantage of making it hard for the underlying infrastructure to exert control over the hosted communities, and seems to have become a distinguishing feature of federation.
My experience of Matrix as a possible replacement for Discord has led me to believe it's mostly a disadvantage since it leads to gross misalignments between the communities in top and the infrastructure providers underneath. I consider e.g. Discourse to be much healthier (although I would like to see an app for Discourse so that my Discourse communities behave more like Discord/Slack servers) and it's frustrating to me that there hasn't been a clear "Discourse for chat" emerge to replace Discord.
Yeah, this is a great way to put it. We see this a lot with the mod experience. So much of the mod tooling is "run this bot on your server" or "configure synapse like this". But those kinds of things are inaccessible to people who aren't able to run any server of any kind. Of course someone else can run the mod bot for them, but then you still have the same problem where it introduces a layer of friction between the person who needs to perform mod actions and the person who controls the mechanism for doing so.
Until there's a robust and full-featured mod toolkit built in at the protocol/client level, it's a dicey situation for people who want to use Matrix to host a community. The insidious part is that everything may seem fine until suddenly your room is flooded with images of gore or worse.
(By the way, we still miss you in the Python room on Matrix! :-)
No, that's not even remotely true. In fact the opposite is true. The domain name of the server used to create the room is perpetually and permanently embedded in the room name and can't be changed, ever.
I've also had an intra-company Matrix server running completely on a company internal LAN, with no Internet access, so there is no inherent need for it to be on The Internet.
Does anyone have any more information on this? Running Postgres is not a big deal, but I would expect SQLite to be fine given how well it works in my experience.
We only ever supported sqlite for ease of tinkering; it was never intended to be used in production, and in retrospect supporting it at all was a mistake.
In terms of synapse storage efficiency and how to improve it, folks may be interested in https://www.youtube.com/watch?v=D5zAgVYBuGk&t=1851s
It's possible to corrupt a sqlite database file, but generally it shouldn't happen unless you're doing something weird with it. https://www.sqlite.org/howtocorrupt.html
Few years ago we did a data/history wipe (i managed to migrate accounts) because we switched to conduit.rs with sqlite. I very much prefer conduit to synapse.
I never had issue with sqlite it was mostly Synapse. With recent changes i think they are completely dropping the ball on small instances and it feels like the ecosystem is splitting. Element X is just not very good. It seems to exist to kill classic element and since for element x you need some server features that not all alternative synapse servers support.
I want to hear more about this. Is this because Synapse’s SQLite support is half-baked? What sort of corruption are we taking about?
When I started using Matrix, Riot.im did not get notifications in time, or was a battery hog. And Synapse took up a lot of memory, with occasional slowdowns. But then, circa 2022, Synapse improved and Element seems to have worked well and was consistent and reliable on all platforms.
In this short time I've run a database migration (sqlite is the default, but MAS requires postgres), tried and failed to migrate to MAS (required to use Element X) and have lost a couple of days messing around with coturn and eturnal with nothing to show for it -- my calls still don't connect when NAT is involved. I have to tell new users to ignore the recommendations to install Element X until I get MAS working.
There's a lot of room for foundational improvements here, even updating docs to point would-be server admins to the recommended setup du jour would help.
This post highlights how something that used to be a fun, lightweight hobby has turned into a full-time maintenance burden. Systems like Matrix are powerful, but they’ve become so intricate that even skilled engineers struggle to run them reliably. The result is a slow drift back toward centralized platforms, not out of preference, but because convenience keeps winning over autonomy. It’s a reminder of the growing gap between the ideal of a user-owned internet and the realities of modern software.
The company behind matrix is aiming at huge scale servers but if you care about unfederated private instances you will find there are few much simpler "one binary" projects that can even use file based sqlite/rocksdb. Hosting those couldn't be simpler. You actually don't even need docker just systemd service and switch binary when updating.
The reason Element ships ESS Community as kubernetes helm charts is simply so that the officially supported distro is as close as possible to the thing we have to support for the big govtech customers, where docker compose simply isn't going to cut it. Perversely, that means that ESS Community is pretty bulletproof (even if the scaling stuff is missing), but comes at the expense of having to run k8s.
Perhaps in the future if implementations improve some of this may get better, and it will become more feasible for small operators to run their own servers. But by that time it will be harder to build trust because too many people will have written it off as bloated or unstable. I think it would have been better to start lean and keep the system in more of a nerd niche until that process of evolution reached a later stage.
However, you still need to know what you are doing (the manual helps) and connect the pieces (in theory there could be a nixpkgs module that does this for you but apparently nobody did bother). Once its done you can lean back.
I've been running my homeserver happily for > 5 years and it was fairly straightforward.
Also, based on your description, you're a techie. I highly doubt the average city hall clerk will set up their on Matrix server.
It was bad enough before that I had to detour to random places to find workarounds for things like how nginx does it's thing differently than the matrix docs I was reading at the time.. but now with the newer element that makes it easy to not find a self hosting way - to main docs being listed as archived or old -
I'd enjoy installing it fresh with someone from matrix watching the process just to see what a slog it is - and then watch someone try to get some addins running like admin and moderation.
wordpress is a one click install via softalicious and similar on most cpanel 10$ and up hosts.. you can one click add a decent free chat plugin if you are on a VPS.
If matrix was that simple to setup, lots of people would be using it.
Clearly we need to do a better job of pointing folks there.
At this point it should just die so people would be motivated to replace it with something better.
The "for some reason", at least for my group, is because it's rock solid for us. We have no reason to want to change, so of course we are using it.
Knowing which XEPs you actually want is a bit of a pain, but has gotten easier. Now I usually just periodically look at the current prosody example[1] which lists extensions by "essential" "recommended" "nice to have" and "other" and it's easy enough to find the matching modules for ejabberd.
One of my favourite small features we added in the latest release is a 'prosodyctl check features' command which will validate that your configuration is up to date with current best practices in various ways.
Although we like to curate the default configuration with care, people tend to keep their existing configuration file when they upgrade (we generally recommend this, as we aim for backwards compatibility). The new command makes it easier for folk who upgrade to ensure they are still getting the expected experience as the recommendations evolve.
Obviously that has to be somewhat opinionated. One thing many people appreciate about Prosody is that you can customize it however you want to, even if it's not following the mainstream. E.g. if you really don't care about synchronizing to multiple devices, you can totally disable that message cache. Don't need audio/video calls? Fine!
Recently I spun up the new ESS Community Edition on a new VPS. Much easier to get up and running. I was delightfully surprised. although since that one uses kubernetes and other things I'm not familiar with getting bridges and other things I've become used to is going to require more learning on my part. Since ESS is so new, not a lot of newbie friendly howtos yet out there.
I remain optimistic.
This is not true, at least today. Continuwuity, which is an alternative server implementation, and its predecessors support bridges very well.
My experience as a administrator has been pretty good, perhaps it's because from the beginning I was optimistic, it suited my needs as I wanted a selfhosted, modern and fairly convenient communication platform. From what I recall, most problems during configuration were caused mostly by bunkerweb (or rather my inability to correctly set it up to proxy requests correctly and not hijack the 4xx and 5xx HTTP codes). Synapse itself has been a pleasure to maintain, but also bear in mind that I did not tinker with with it, I basically set it up and let it run for about a year and then added MAS and livekit.
Yeah, disk usage sucks, for about 5-10 active users and 1.5 year usage my postgres "schemas" folder clocks at 10Gibs. It doesn't include the media_store catalog where synapse keeps media (images, videos). The homeserver is federated and I joined a couple of big rooms in the past. Mechanics mentioned in the links below do help though:
https://matrix-org.github.io/synapse/v1.40/admin_api/purge_h...
https://github.com/matrix-org/rust-synapse-compress-state
Clientwise also sucks, but I think enough has already been said on this matter. But it's good enough to keep my nontechnical friends using it. They do hate it, but not enough to kick me in the arse. Would love to say that this proves that element clientside is usable, but I also have to admit that my friends are just hella good guys who would even write pigeon mail to me if I stopped using anything else for communication :) for me as a techie, element is obviously alright. Clunky, but works. I think clients simply need more time.
What irritates me is the Matrix authentication service (MAS), it's kind of a separate service for matrix homeservers that handles logins specifficaly. You can't use element X without it. However when it's enabled, you cannot log in from your client, instead a web browser opens and shows the login panel where you have to authorize, and then it should return to the client. Except in my case it simply doesn't :( I observed that for some reason chromium based browsers won't redirect back to the element app, and it doesn't know that the authorization has been granted. I managed to bypass it by copying the URL and opening it on firefox, but in one instance even that didn't work.
But other than that MAS problems everything has been fine from administration standpoint. I think it simply needs more time, as it already has traction, I see that a lot of new projects seem to include a matrix room in their social/communication channels, frequently it's the only option besides the bugtracker. And I'm willing to wait patiently :)
edit: added links for people who also struggle with disk space usage
I don't... what? How can you... arrrgh!
Looked at current tui offerings now some years later, situation seems to be unchanged, the only client that ran back then was gomuks, and that has received a rewrite that hasn't reached feature parity yet.
I am probably the type of person referred to in the last part of xkcd 1782.
I legitimately could go on and I'm sure I've forgotten things. It's amazing how quickly my experience with Dendrite went from pretty good to nightmare.
I realized that nobody in charge at the Matrix Foundation or New Vector really cared enough about leaving people stranded on a completely broken server to actually do anything about it (and trust me, I'm not alone. In every single federated room I've ever been in, I've always seen hostnames with dendrite subdomains. I could see them pass by in the logs while joining servers was taking hours.) I honestly considered just leaving the Matrix ecosystem, but I wasn't alone on my home server, so I decided to do my best to fix the problem. I wrote a tool that attempts to migrate the data from Dendrite to Synapse. This is a complicated operation that really took a huge amount of effort to get working, but after a couple of months of failed attempts, I had a test where I was able to seamlessly perform the migration and have clients continue to work and stay in federated rooms. So after getting it "close enough", I went ahead and gave the migration a shot in production and of course, it didn't work very well. All of the user accounts were intact, but a lot of stuff was broken. People indeed stayed in federated rooms, but my room state migration was definitely not 100% correct. Despite this, though, after manually cleaning up the database a bit more, hackishly while live, it was mostly a success. I believe I am probably the first person to directly move from Dendrite to Synapse.
So now that I am on Synapse, have my thoughts on Matrix changed? Yes. It's significantly better using Synapse, without question. The ecosystem is still a mess, but everything about Synapse is less broken than Dendrite. There are so many features Dendrite just doesn't do, like URL previews.
Why not contribute to Dendrite? Honestly, I don't want to. Their CLA sucks and they're not going to change it for me, and I don't think they're really going to spend time reviewing PRs given the circumstances. If I'm going to contribute to a project without retaining my rights I'd prefer to be on payroll. That's not something you should get from a community member. Either change the CLA to guarantee the project must stay open, or don't expect any free contributions.
Why not post my migration tool? Well honestly, for starters, it's not a very high quality tool. I could probably do some good for the Matrix ecosystem if I could get this tool in much better shape and have it migrating complex room states correctly, but I don't even know if I want to help anyways. This should've never been my problem. I will fully admit that it was my bad choice that got me here, but I really think it can be forgiven: nothing I saw suggested to me that Dendrite was on the way out. On the contrary, everything suggested it was the future, and just simply not ready for large scale usage yet. I'm bitter. I spent a lot of hours on this problem and I feel like hours spent on the Matrix ecosystem won't be repaid.
I hate to be this cynical, but it's just how it is. It's a mess. I didn't bother going into the other messes that still exist when using Synapse, like the seemingly many different ways that VoIP can work in Element and Element X, and the fact that Element X seems to only support a newer VoIP protocol that Element on desktop does not. (Surprise! There is no Element X on desktop...)
Matrix has some other downsides, that I think are tolerable but definitely make me a bit bummed. It leaks quite a lot of metadata to the homeservers, which is kind of alright, but I do think it's a bit sad; even room names are not encrypted, clearly it would be possible to do better. The ecosystem of clients is sad; Element is the only one that is feature complete and while I think it has improved quite a lot I still would prefer a native application over a web view. (You kind of need a webview if you want feature parity though, since group A/V in Element desktop seems to just use a Jitsi iframe...)
The upside is that it is federated and at least messages and files are E2EE in DMs and optionally for groups. I do like that.
Personally though the federation thing feels a bit off to me. I know it's a pipe dream, but it just feels like 1-on-1 and small group DMs should be roughly peer-to-peer. Servers should be for chatrooms and relays. The problems I see are mobile notifications, offline messaging, and discovery. I have wondered if a model like AT proto could get you there for DMs. I would like to try to prototype something some day, but I know that at this point the XKCD 927 count for IM software is pretty insane, so if I'm going to throw my hat into the ring it better be worth it.
Maybe some day I will be less bitter. I mean, Matrix is free, how much can I really be angry if it didn't work how I wanted it to. But, it's hard. I tried to buy in hard, and wound up making a lot of trouble for me and a small group of people that I inadvertently looped into my own mess. I trusted Matrix because it seemed to be the leading option, but definitely I will now be much, much more careful before adopting an ecosystem into my life and the life of people around me. For example, I still have no ActivityPub server... Maybe it's better if I just wait and see what happens there before jumping in, if I'm going to.
2025-12-01
synapse : 10068 (85.8%)
conduit : 476 (4.1%)
dendrite : 369 (3.1%)
continuwuity : 303 (2.6%)
Dendrite was a bet for two things: Could they make synapse faster? Yes. Synapse is faster now, and Synapse Pro is apparently even faster. And, can we make Matrix peer to peer? They ran out of money, and didn't have any customers who would fund it themselves. They're left with this project that is idling without a community, a customer, or a reason to exist.
Apparently, they have some funding to do work on the foundational parts of p2p now, but that will take a long time, and Dendrite is unlikely to be a part of that for a while, possibly at all (the Rust ecosystem seems to be where Element invested their time on the client, while Beeper invested in Go).
In the end, a lot of Element's pain is because of ambitious technical decisions made without a way to back them up practically or business wise. Things would be amazing if everyone working on Matrix had infinite time and money. Unfortunately, they don't, and Element is eating the consequences for acting like they did for a while. They seem to be better now, though.
Is my homeserver even counted in the 369 active Dendrite servers anyway? I mean, I guess it definitely isn't in that count since it is now an active Synapse server instead, as of late November. However for what it's worth, I don't think I actually connect to Matrix.org at all. Maybe it still counts if you're in a room with Matrix.org users?
But assuming it is basically just 369 Dendrite servers, well, they're all stuck there. How hard could it have been to provide a migration path? I dunno. My attempt is definitely incomplete and possibly quite ill-advised. I truthfully don't understand Dendrite or Synapse well enough to design a migration tool that works correctly. Did I calculate forward extremities correctly? Maybe. Are my state groups actually all correct? Probably not. How the hell did I end up with rooms that have multiple auth events? I have no idea, I just wound up destroying the corrupted rooms I found. I can only imagine that whoever developed the Dendrite database structure also had knowledge of how the Synapse database structure works and would've been able to do all of this in many less hours than I was.
After all is said and done I'm sure the balance sheets will look much better but the damage done to the community side of things will linger. I won't feel bad if Element fails and Matrix winds up replaced by a different standard later.
Sorry this is your experience - my only small comment on this last part is here: if there's no financial incentive to keep things running then it is very possible that they won't. Money isn't some evil thing we should alternatives to. It's how we value relatively our time and effort vs other people's time and effort.
Most of us just running homeservers are just random people who have no power over this situation and not enough money to make a dent in their budget needs. For us, Matrix was sold as an open E2EE chat system, and we bought in. Does us buying in do anything for Matrix Foundation/Element? I dunno. Maybe it helps sell Matrix to get broader adoption. Either way, we took a gamble on it, potentially instead of other solutions.
Now the free and open source Matrix homeserver has to compete with a closed source commercial one. I sort of hope there's a happy ending on this one, but it sure looks dicey to me right now.
> Does not have an admin panel
The admin panel is at https://github.com/element-hq/element-admin (but it's relatively new, so many folks haven't noticed it exists)
> No image captions > > This is silly, but while (official?) bridges support image captions, official Element app does not.
Element Web & X support captions. (Element Web doesn't currently support authoring them, but can display them - obviuosly this is on the todo list though).
Element Classic has basically not been touched in 2.5 years, unfortunately, and so yes - doesn't support them. But at this point the old app is just not being developed; we don't have bandwidth to do both.
> Slow notifications
This sounds like it might be overloaded server problems ftr.
> Element X is Slower > Somehow, it is slower. Clicking on a conversation takes 0.5-1.0 seconds to load it, compared to almost instant load on Classic.
This was an Android specific bug which was fixed a few weeks ago; EXA should now be instant as it should be, at least on nightlies: it was stuff surrounding https://github.com/matrix-org/matrix-rust-sdk/pull/5841 and https://github.com/matrix-org/matrix-rust-sdk/pull/5854. Unsure if the fix has made it into a build yet.
EDIT: the fix shipped in stable Element X Android a few weeks ago.
> Conversations are sorted by... who knows. It is not recent nor alphabetical.
It should be by recency.
> Onboarding is bad
Sorry, but you have to run an auth server (matrix-authentication-service) if you want Element X to work.
EDIT: if i've got any of the above wrong please just say, rather than downvote :D
I think author uses regular synapse install and there is no apt package for element-admin, manual build would be required with no update process.
> Element Web & X support captions - i think this is honestly the worst of both worlds
if app_old has features A,B,C,D and app_new has A,C,D,E it frustrates both groups of users. Which app are you actually supposed to use? Having feature parity with the old app is essential before moving on with newer features. And I am still waiting for that to tell people to switch.
> There's a bunch of outdated info in here
Then link to a 3 week old issue and a repo that didn't meaningfully exist until two months ago? Wow.
If you consider that to be outdated, then that reinforces the OP's point about Matrix being difficult to host.
> at this point the old app is just not being developed; we don't have bandwidth to do both.
You're wording that as if it's a good excuse for providing a poor user experience. It's not.
> Sorry, but you have to run an auth server (matrix-authentication-service) if you want Element X to work.
This is a bit outrageous IMO. Actually breaking and deprecating the classic auth and requiring a new server component to keep the only actively supported client (which still can't properly manage keys or sessions on its own, like classic Element can, even as non-verified sessions are being disabled) is a bit rich.
Maybe it's not necessarily that any of those are wrong per se as that they just don't address several other important issues raised in the article, such as (copied from headings in the article):
* Needs constant cleanup
* Database grows out of control
* Element X is now recommended as the new and better client. It is not.
* Calls are not backward compatible
Also saying the info is "outdated" because a bug was fixed two weeks ago (and you're not even sure if it made it into a built yet!) seems pretty disingenuous. More generally, I think the timeline on which info becomes "outdated" is maybe different for you than for actual users. Actual users expect to install it and have everything work. If there are major bugs, protocol changes, and app-throwaway-and-rewrites happening on a timescale of 2-3 years, that's still too fast for most people to consider their info outdated. If everything were going swimmingly with none of these problems for like 5 years, then yeah, okay, but that's not the situation.