>Serif fonts are often perceived as more traditional, but they are also more demanding to use effectively. While a skilled typographer can, in theory, produce excellent results with Times, using it in its default digital form is not considered professional practice.

This reads like your CEO is mixing an argument against serifs with an argument against Times specifically. Later on they make a case against Times' lack of support for more modern features in digital fonts, which is a fine argument, but a question comes to mind: is the solution a sans-serif font?

It seems to me upon reading the article that Rubio's staff, or Rubio himself, is being overly specific with the font and I suspect that, being uninformed, what they really want is a serif font rather than Times New Roman, specifically. Maybe I'm wrong.

In any case, I'd like for you/your CEO to make it clearer, if you will: do you believe official government communications should use a sans-serif font altogether or is it just a problem with Times? Or both?

On a more personal note, is there any serif font you'd suggest as an alternative?

Thank you. (And sorry if I read this wrong.)