I hate the way people get angry about what media and social media discourse prompts them to get angry about instead of thinking about it. It’s like right wingers raging about immigration when they’re really angry about rent and housing costs or low wages.
His anger is ineffective and misdirected because he fails to understand why this happened: economics and convenience.
It’s economics because software is expensive to produce and people only pay for it when it’s hosted. “Free” (both from open source and VC funded service dumping) killed personal computing by making it impossible to fund the creation of PC software. Piracy culture played a role too, though I think the former things had a larger impact.
It’s convenience because PC operating systems suck. Software being in the cloud means “I don’t have to fiddle with it.” The vast majority of people hate fiddling with IT and are happy to make that someone else’s problem. PC OSes and especially open source never understood this and never did the work to make their OSes much easier to use or to make software distribution and updating completely transparent and painless.
There’s more but that’s the gist of it.
That being said, Google is one of the companies that helped kill personal computing long before AI.