When I go to the grocery store, I prefer to go through the checkout lines, rather than the scan-it-yourself lines. Yeah, I pay the same amount of money. Yeah, I may get through the scan-it-yourself line faster.

But the checker can smile at me. Or whine with me about the weather.

Look, I'm an introvert. I spend a lot of my time wanting people to go away and leave me alone. But I love little, short moments of human connection - when you connect with someone not as someone checking your groceries, but as someone. I may get that with the checker, depending on how tired they are, but I'm guaranteed not to get it with the self-checkout machine.

An email from an AI is the same. Yeah, it put words on the paper. But there's nobody there, and it comes through somehow. There's no heart in in.

AI may be a useful technology. I still don't want to talk to it.