If you are a (the) leading browser like Firefox once was, the "what are the complaints?" is the right question.
If you are a minor browser like Firefox currently is (~2.5% market share), the "what is it doing better?" is the correct question.
The people still complaining about firefox are its most faithful users. The reason some are vicious is because they are trapped - they'll consider cutting their use of the internet before using an non-FOSS browser. 90% of firefox's users left. People who could stand a closed browser have already decided to use one. You're in an extreme minority if you even know anything about firefox to complain about. This year the Linux desktop, of all impossible things, has become more popular than firefox.
Yet there's still this confidence and attitude about even the remaining users that comes from being spoon-fed cash by your direct competitor in return for nothing.
According to statcounter's stats, Firefox never cracked 1% of monthly mobile traffic any month from when stats started in 2009. Even Opera and UC have more than double Firefox's average for the last year and they are just Chromium forks users are downloading off the stores.
It still didn't make a dent in mobile browser shares.
Sure, Mozilla could have invested even more in Firefox mobile, but at some point, this would have come at the expense of Firefox desktop, which was the source of ~100% of the funding.
It's a sad story because Firefox was so good on mobile when nobody had a chance to use it then it was crap when they did. On desktop Firefox is still the #1 non-bundled browser, things went so poorly on mobile they can't even come close to that today. In a parallel universe timings were inverted and Firefox may have even had more users on mobile than it does desktop today.
Interestingly the most recent anti-trust case against Google, one proposed remedy was spinning off the Chrome browser into its own company, but that option was judged to be unrealistic, because how would a browser survive on it's own without distribution advantages and all its costs subsidized by other revenue drivers? A great question.
Then Chrome pushed heavily the development of its own development tools and crushed Firefox in the process. Chrome has now been the best browser for developers for the last +10 years.
The consequence is also that when the new generation of headless browsers were developed (Puppeteer) they were based on Chromium because it is so hackable and developer friendly.
This means that Firefox lost a big chunk of the developer community which constituted also a non trivial amount of their user base and advocates.
adblock is the single most important feature of a web browser to me. Firefox has the best adblock support.
Except for the very big use case of mobile browsing, where only Firefox allows extensions.
I occasionally have to use Chrome to test with it. Can someone explain concisely how it manages Google logins? They clearly bolted it in at some low level to help violate privacy, and or shove dark patterns.
Also, the out of the box spam and dark patterns are over the top. It reminds me of Win 95 bundled software bullshit.
That’s to say nothing of their B-tier properties, like Google TV or YouTube client:
When the kids use this garbage it’s all “Bruh, what is this screen?”, or “I swear I’m not touching the remote!”
(The official YouTube client loses monitor sync(!!) as it rapid cycles through ads on its own now. I guess this is part of an apparent google-run ad fraud campaign, since it routinely seems to think it ran > 5-10 ads to completion in ~15 seconds. We can’t even see all the ads start because each bumps the monitor settings around, which has the effect of auto-mute.)
