Why are Shopify app reviews so hard to evaluate?

2 pointssosojustdo1mo ago1 comments

I’ve been reading through a large number of Shopify App Store reviews and noticed how difficult it is to extract real signals from star ratings.

Common issues seem to repeat across apps, but they’re buried under noise and generic feedback.

For those familiar with marketplaces: Is this a review system problem, or a decision-making problem?

1 comments

Every ecosystem and marketplace has become infected with grifters, scammers, and fraud. It's far to easy for the adversarial today.

It's not clear what the real reason is, it is a hard problem, but some evidence points towards ambivalence because it pads the profits quite well

j / k navigate · click thread line to collapse

2 pointssosojustdo1mo ago1 comments

I’ve been reading through a large number of Shopify App Store reviews and noticed how difficult it is to extract real signals from star ratings.

Common issues seem to repeat across apps, but they’re buried under noise and generic feedback.

For those familiar with marketplaces: Is this a review system problem, or a decision-making problem?

Every ecosystem and marketplace has become infected with grifters, scammers, and fraud. It's far to easy for the adversarial today.

It's not clear what the real reason is, it is a hard problem, but some evidence points towards ambivalence because it pads the profits quite well

j / k navigate · click thread line to collapse