We’ve had decades during which we could have educated more and more people on how use tech. Instead, the industry embraced dumbing everything down and claiming that everything needs to target technically illiterate people, while insisting that educating everyone was a bad idea.

This is what we end up with: people who don’t understand enough to configure their own phones, and phones full of spyware under the control of consumer-hostile actors.

The most worrying this is that this doesn’t just apply to the elder: it also applies to the newer generation.