I agree Google's reputation misled people. But importantly, I don't think Google can be held accountable for their reputation and for what other people believed.
To give a somewhat contorted example: If people believe you give 1 Bitcoin to anyone who can recite the whole Beowulf, they will perhaps spend a lot of time learning Beowulf, forgoing other things. Then they find out you in fact have not promised them that and that you have no such obligation. I don't think you've misled them! Do they have a right to be angry with you? Or should they have checked with you what the precise conditions were before upending their life?
