The Windows equivalent solution is "open the registry editor and...", or worse, there isn't one, because the first person to fix it is going to need some technical competence and 36 hours if they have access to the source code, but if it's open source someone does it and posts the solution on the internet, whereas it would take a thousand hours without the source code, and then it's just an unresolved question on the Microsoft site with several other users saying "did anyone find a solution?" and no one saying yes. Or worse even still, you get a list of 50 wrong solutions none of which actually work because Microsoft doesn't want it fixed and keeps breaking it on purpose every time someone posts a workaround.

Meanwhile when the Linux solution is to open the terminal and type the thing, and you open the terminal and type the thing, it actually fixes the problem.

If someone can fix Windows problems by looking it up on the internet, they can fix Linux problems by looking it up on the internet. If they can't, they were going to call you anyway. Or worse, call the vendor and get snookered into an upsell. Or worse yet, call some random "Windows Support" number and give up their payment info.

Are we all such jerks that we can't spend a few hours a year talking to our families and instead have to subject them to the ravages of whatever scammer's blogspam SEOs itself to the first page of Google?