I didn't make any claims about their utility. I said that they are not like people. They are machines through and through. Regular software programs. Programs that are, I suppose, a little bit too complex for the average human to understand, so now we have the Eliza effect applying to an entirely new generation.
"I had not realized ... exposures to a relatively simple computer program could induce powerful delusional thinking in quite normal people." -- Eliza's creator