The kind of vague phrasing that makes one immediately suspicious. What were these 'several countries'? Iran? Cuba? North Korea?
> also US customers were 30% of the total which made it a non choice
You're literally operating in the US then. It's obvious US laws would apply if you're serving US customers.
It doesn't matter which those were, we were obliged to respect laws of the European country we were incorporated, not US ones.
Laws are not a buffet. You choose to do business in a market, you've opted to be regulated in that market.
You are absolutely free to sell your services to whoever you want, but the US is equally free to refuse to allow you to operate domestically if you're breaking their laws (and otherwise make your life difficult if you e.g. rely on US banking infrastructure). If you want to do business in Iran, don't expect to do business in the US.
> The European Union does not recognise the extra-territorial application of laws adopted by third countries and considers such effects to be contrary to international law.
(yes the irony is palpable)
> The blocking statute prohibits compliance by EU operators with any requirement or prohibition based on the specified foreign laws.
It is illegal to comply with certain US sanctions in the EU. This is most likely what GP is talking about.
https://finance.ec.europa.eu/eu-and-world/open-strategic-aut...
I don't think this is how the law works.
Think of it this way: any customer from Libya makes it customary for my female co-workers to wear hijab at the workplace.
Thus a customer who voluntarily purchases services from a company in a different jurisdiction does NOT automatically makes this company subject to his jurisdiction.
I mean I find this quite plausible, but you should tell the guys in the thread above, who are all posting "ha, the UK thinks it can tell a non-UK website what to do, how absurd!" and metaphorically pouring their tea out in Boston Harbour.
Bahahaha. Good one! Let's be real, consumer protection laws might as well not exist for Americans.
Before the "well akshually"s - Do they exist? Yes. Are they enforced? Barely, if at all. Do you have any hope of recourse if they're ignored? Nope! Are they being ripped to shreds by the current government in real time right this very minute? You betcha.
So any customer from Libya makes it customary for my female co-workers to wear hijab at the workplace, right? Same logic.
No.
A customer who voluntarily purchases services from a company in a different jurisdiction does NOT automatically makes this company subject to his specific jurisdiction.
I don't like it same as you because it makes doing business on the internet complicated but it's how it works in practice.
Why though? Libya has no jurisdiction over my business in the EU. I place no restrictions on who can purchase a subscription on my SaaS. I certainly can sell to customers in Libya.
All Libya can do is ban my business, but they can only implement that ban within their own sovereign borders.