Don't take functionality away because of a few bad actors. That'd be like getting rid of drones because a few people are assholes.
Put rules in place to correct the bad behavior. Kicking them off planes seems fair.
With the old phones you could reasonably tilt your head and raise your shoulder to hold the handset in place so you could do something that required two hands while talking/listening, like looking up something in a book or taking notes.
Smartphones are smaller than the old handsets and much flatter. I can pinch mine between my shoulder and head but I've got to raise my should pretty high and do some other contortions to get my head tilted enough making it much more awkward to do anything with my hands. Also that phone is small enough that it is pretty well covered in that position by the side of my face and my shoulder, so I'm not sure the mic could pick up much.
Landline telephones mostly had handsets that looked like the top photo here [1]. When held with a hand they were positioned as shown in the second photo there.
Because of its thickness and length you only had to tilt your head and/or raise you should a little to hold it hands free with the speaker end right at the ear and the mic end still near the mouth.
If you were taking a call while standing for example and needed to write something down in a notebook that was no problem.