SOC2 is just "the process we say we have, is what we do in practice". The process can be almost anything. Some auditors will push on stuff as "required", but they're often wrong.
But all it means in the end is you can read up on how a company works and have some level of trust that they're not lying (too much).
It makes absolutely zero guarantees about security practices, unless the documented process make these guarantees.
