It's almost impossible to have a rational discussion about the effects of this technology because this point is so easily lost. Even super smart, credentialed, expert people easily (and often!) fall into the trap of anthropomorphizing the bot because it makes human noises. It's really important to remember the mechanical principles underlying its function. No different from any other computer program in that respect, the difference is the psychological hold it gets on the user. There is no intention behind its actions, but it's very easy to hallucinate one because with every other thing that speaks human language there is some intention behind the words and actions.