If a country can provide housing, roads, fire departments, public transit, etc. that might cover 98% of most people's use cases.
But perhaps that country is also fighting wars, committing genocide, perpetrating mass surveillance, propping up an oligarchy, manipulating currency, practicing authoritarianism, etc. ?
There might be points that need to be made and changes that need to be implemented, even if the average citizen or user doesn't directly see the impact or feel immediate exposure.
One of the reasons this is hard is that the general public doesn't understand the greater second and third order effects. And even if they do, they are typically inarticulate at expressing how this is dysregulated and dysfunctional to the broader economy and capitalism.
Luckily, there are plenty of very wealthy people that are disenfranchised by this that will loudly take up arms. Domestic competitors, business leaders, other impacted industries, etc. That's how and why this will change.
Tim Sweeney isn't the only one interested in this.
https://www.betaalvereniging.nl/en/knowledge-base/digital-id...
My guess is that given that banks are liable in many cases of account compromise where the user did not do anything wrong, they generally don't use SMS or e-mail auth because it is relatively easy to compromise (e.g. no or bad encryption, downgrade attacks, etc). Also, doing 2FA through a smartphone app is much cheaper for them than keeping a fleet of authenticators running.
Luckily, it looks like PSD3 is going to require access without a smartphone too:
Require payment services providers to ensure that all users can benefit from methods to perform SCA which are adapted to their needs and situations and, in particular, that those methods do not depend on one single technology, device or mechanism, for instance on the possession of a smartphone.
https://ec.europa.eu/commission/presscorner/detail/el/qanda_...
So things are looking up in that respect.
I have no idea why people think in-person banking is superior, it is a pain in the arse.
That said, my bank predates all the fintechs by decades and was phone-first before smartphones.