Pizza Hut's AI system caused 'cascading' problems and $100M in damages (opens in new tab)

(businessinsider.com)

2 pointskombookcha6d ago3 comments

3 comments

Soon, people will scramble to remove all mention of AI from their work experience and LinkedIn posts, as it will become toxic.

Terr_6d ago

So where, precisely, is the "AI" component any of this? The main problems highlighted involve misaligned incentives between humans.

> The complaint says DoorDash drivers began waiting to batch multiple orders together after gaining virtual visibility into kitchen systems [...]

Full headline is: Pizza Hut's AI system caused 'cascading' problems and $100M in damages, franchisee alleges in new suit

j / k navigate · click thread line to collapse

xvxvx6d ago

Soon, people will scramble to remove all mention of AI from their work experience and LinkedIn posts, as it will become toxic.

Terr_6d ago

So where, precisely, is the "AI" component any of this? The main problems highlighted involve misaligned incentives between humans.

> The complaint says DoorDash drivers began waiting to batch multiple orders together after gaining virtual visibility into kitchen systems [...]

Full headline is: Pizza Hut's AI system caused 'cascading' problems and $100M in damages, franchisee alleges in new suit

j / k navigate · click thread line to collapse