Early stage products will have some rough edges. We've seen that in Docker, Kubernetes, AWS, Azure, LXC, KVM, etc. And people griped and raged about the sheer incompetence of the maintainers and utter lack of quality, but they still used those tools even before the rough edges were polished away and folks finally settled down.

The less one pays for something, the more entitled one feels to whinge and heap on abuse.

I've been down this road so much now that it's no biggie if a few Karens want to blow off steam at my expense. I'm not above exposing their silliness though ;-)