No it did not. Nobody launched their commercial satellites on Space Shuttles. Soyuz, Atlas, Proton, Delta, Long March, Ariane; those are commercial launch vehicles. Even considering crewed missions we can look to ISS crew missions which were half Soyuz missions and then entirely Soyuz missions between 2009-2020.
And again, you do not seem to understand how percentages work. If I have a thing that costs 1,000 $ and I find a 99% cost reduction it is now 10 $. A 97% cost reduction means it is 30 $. That is a 3x difference. The difference between 1% and 3% is a factor of 3x. That is half of a order of magnitude right there and here you are claiming it is small.
So you are wrong on history, wrong on comparables, and wrong on math to defend a man who runs a company that is legally, and I quote a actual legal decision: a "greviously reprehensible... grossly racist workplace"[1]. But, you know, racism man good because he slightly lowered the cost of cruise ship internet I guess.
[1] https://www.govinfo.gov/content/pkg/USCOURTS-cand-3_17-cv-06... Page 31.