Or did they just mean that they’re not renting VPSs but only metal from the cloud provider?
In my mind I was so excited that there was another provider not just paying one of the hyperscalars but at a minimum colocating and owning more of their stack. https://blog.railway.com/p/heroku-walked-railway-run
The other notion that we have intuited is that you can’t build a cloud on another cloud. We have devoted years of practice running our own metal (and playing well with other clouds) to make sure that Railway’s business, which invariably becomes your customer’s business, is as rock solid as possible."
I can provide an explanation about the GCP dependency. Yes, we have host workloads off GCP, and we have been able to build a good business by performing a cloud exit. However, we were worried that we would have a circular dependency on our own cloud. I don't think we expected to get auto-modded out of our own account, hence we left our DB on CloudSQL.
It was never our intent to deceive people that we didn't own our own destiny with our business. The last GCP issue, we were assured that this scenario wouldn't happen (when we got auto-ratelimited, which was bad, but survivable) - but it seems like we have further work to do. Apologies.
AWS may have data centers[0] go[1] down[2], but that's within expected bounds of standard ops.
[0] https://hooks.slack.com/services/TJ7HQS7FC/B0B5S7UTBJ4/PUHIC...
[1] https://www.aljazeera.com/news/2025/10/21/what-caused-amazon...
[2] https://netflixtechblog.com/lessons-netflix-learned-from-the...
Obviously a fiasco but I’m not prepared to call them liars when it could be an honest mistake.
You should also read the story, as you're perpetuating a false version of it: https://x.com/lifeof_jer/status/2048103471019434248
Thank God I'm not dealing with any public-facing sites! Would have been an expensive lesson for a newbie coder if my job depended on this.
Google really need to improve their support team. It's strange such a big corp can't even afford to have proper support team.
Railway say they are in touch with that support team.
They must’ve upgraded them to Gemini 3.5 by now.
This seems to be by design.
Then they send you very strongly worded messages that says trying to work around the ban will lead to something bad happening.
I've been worried my main email account provider would do this. The core issue is even if you pay, even if you are a company as shown here companies don't carefully enough have limits on banning. I can only imagine they ban lots of scammy things every day so "they think it's working great".