I would imagine the Mac Neo is a sealed unit that you use as-is until it's e-waste.
https://www.ifixit.com/News/116152/macbook-neo-is-the-most-r...
I'd also say that Linux support basically from day 1 is their hidden killer feature. Literally zero fuss. That's mattering to a lot more people these days even if they don't daily drive Linux, it's a good plan B in case Windows manages to get even worse.
she had a day job that required her to use an older Mac and it was a relative pain in her ass that put her off Macs at home. I had a pile of retired laptops and kept trying to find one that would sway her off google.
she expressed interest in drawing functions so I started with a Lenovo Yoga. Windows wasn't an issue as soon as she figured out that she could sign into Chrome and just stay in it like a chromebook. but it was too big, too heavy, too glossy, and crashed too often. she also ended up cracking the screen in 2 months, and while the display was replaceable, the stylus digitizer part never worked again, which eliminated the one compelling feature.
next one we tried was an M1 MBA, which had all the things she hated about her work laptop. she also destroyed one of its USBC ports after 3 days, despite getting a protective cover for it, and it never consistently charged again after that. got donated in the end.
during this time I decided to upgrade my FW13 mainboard and instead picked up another full DIY kit to get the updated hinge, screen, and bottom chassis. The old Ryzen mainboard got the SSD and 2 x 8GB RAM pulled from the Yoga, and I offered it to her as an interim until she found something she liked.
she was mixed on it, but it stood up to her. what sold her on it was that when she dropped it on a concrete floor and bent the bottom chassis near the expansion ports, I just bought her a new bottom chassis and linked her to the replacement video. She had it swapped out in an hour and a half, her first solo computer repair.
so now her top two laptops of all time are:
- that shitty 10" Acer chromebook, still, because it was 10" and matte and about $60
- the FW13, which she's since added about 2 pounds of stickers to and also upgraded the hinge and battery on herself
most people are buying the idea, yeah. we have to, in order to show other people what the idea means in practice
Every single one of them has seen repairs like screen replacement and hinge improvement. Every single one has had upgrades to storage, RAM, and CPU -- and at least one battery replacement. Ye olde Thinkpad is presently one hairy-looking BIOS flash away from a wifi upgrade.
I usually buy these machines inexpensively on the used market. And I'd love to buy an inexpensive Framework. Except... The supply/demand ratio seems to be in favor of the seller, as they seem to hold their value surprisingly well compared to many other machines.
Anyway, I don't want one for style points. I want one so I can keep it even longer than the Thinkpads and Dells of yore.