Then show me some products which demonstrate this "cutting-edge" computer science research.
Consider a financial company working to improve prediction algorithms for their in-house use, hiring smartypants PhDs and giving them free reign and great pay. The result after ten years could be way ahead (or even just a little ahead) of the academic world's work and never release a product with a sticker for a big shiny new algorithm.
The firm wouldn't even have to stand out in its success; it could do reasonably well compared to others, and just attribute a lot of its modest success to its algorithmic insights.
Even in externally released products, really clever ways to get around things aren't necessarily visible. Just today I was reading about Jonathan Blow's work [1] on localised kriging [2] for his upcoming game The Witness. He's pulling from advanced geostatics academia for a little feature he wanted in a game, and if he didn't blog about it (and then discuss enhancements in the comments) no one would know it existed - even once the game is released. A small example to be sure, but I think it exemplifies the point.
[1] http://the-witness.net/news/2010/05/kriging-is-cool/ [2] http://en.wikipedia.org/wiki/Kriging
I'm reminded that my graph theory professor said that he could factor polynomials over finite fields in polynomial time, but that he could not tell me how to do it.