This is an example of people taking open source for granted.
You have the power to modify the trajectory of your favorite browser (or OS, or any open source project, for that matter), even if you don't contribute code, you could give the maintainers a heads up by filing an bug in their issue tracker. Instead, you'll just switch to another browser and complain publicly when it does something you don't like or you don't get your password reset email. How selfish.