If there's anything begging to be fixed, it's the benefits administration process. After using the traditional vendors for my last company, I'm ecstatic to find something better. Think I'm going a little overboard over back office software? Then you've never had to add dental coverage to an existing employee.
Is solving the health insurance problem to single founders / freelancers much more difficult than 2 founders? or is it much smaller market? Honest question, because as far as I understand both Zenefits and SimplyInsured (both YC13 and pretty similar market) do not address the |company| < 2 market.
2 People and then you can get group insurance plans. Usually there are a completely different set of plans for groups and individuals. The forms and application process is different. The group process is usually more difficult,which I guess is why that is what they are trying to solve. Individual insurance is already as simple as filling out a form online.
Our company just started using Zenefits. Signing up for health insurance online was way less painful than filling out paper forms, and they had good summaries of the various plans.
Not right now -- but something we'd like to do down the line. Am curious what you'd want / how you'd use it. Feel free to reach out, parker [at] zenefits dot com