Amazon was down (opens in new tab)

(amazon.com)

88 pointswsidell12y ago40 comments

Amazon is down 11:49 AM west coast

40 comments

AWS seems to be okay via this status dashboard. Nothing on the Amazon twitter feed either [2].

UPDATE: Site appears to be responding now, but there is a maintenance message. AWS dashboard also shows the following updates:

   AWS Management Console: 12:14 PM PDT We are currently experiencing 
   elevated error rates for the AWS Management Console

   Amazon Elastic Compute Cloud (N. Virginia): 12:11 PM PDT We are 
   investigating increased API error rates and latencies for tagging 
   related API calls in the US-EAST-1 region.

itafroma12y ago

I've been getting 454 Temporary authentication failure errors from the SES SMTP gateway, which is in US-EAST-1.

Edit: back up for me; SMTP gateway is authenticating and emails are sending out again.

fideloper12y ago

Same here, I don't believe emails are getting sent using SES.

goeric12y ago

It's not. We're having issues with one of our EC2 instances and this is clearly effecting other sites. It's very unnerving that their service health dashboard isn't reporting any issues.

EDIT: It just now reported an issue on EC2 N. Virginia. Still a little disappointed that it's not real-time.

jtboehm12y ago

It could be either certain services limited to Virginia, or certain sites within the region -- my instance is hosted in Virginia, and while very basic, has remained up throughout.

aalbertson12y ago

Nothing on the @awscloud twitter either. Really sad support. https://twitter.com/awscloud

rabidonrails12y ago

AWS Console icon is now red (i.e. Service disruption)

hansgill12y ago

Funny how there is a widely reported problem and everything is green on AWS health check site http://status.aws.amazon.com/

acdha12y ago

Given that none of my running AWS services experienced any downtime, that seems entirely reasonable.

dksidana12y ago

Is Amazon e-com website is dependent on AWS ? I don't think so. Pointers please.

flyt12y ago

Yes, it runs on EC2.

Proof: http://youtu.be/dxk8b9rSKOo?t=8m13s

rabidonrails12y ago

Just reported: Amazon Elastic Compute Cloud (N. Virginia) Increased API Error Rates

Update: AWS Management Console: Elevated error rates as of 2:15 CST

generj12y ago

I hate how they weasel out and display a green checkbox, but with a tiny little "i" for information on Amazon Elastic Compute Cloud (N. Virginia).

http://status.aws.amazon.com/images/status1.gif

I deserve to see something visually distinct if there is a problem. This is purposefully poor UX.

If I'm visiting the status page for your site, it's probably because I'm a technical user who suspects something is broken. Don't you dare hide what is broken from me.

hansgill12y ago

Console is not the only thing faltering. Our system is not able to send any emails using SES

1 more reply

druiid12y ago

Sheesh. This makes what, the fourth or fifth time this year so far.. and for an extended period of time to boot. I wonder if this is linked to how they do their deployments, or something else (Everyone has access to deploy to the live site last I heard).

dxm12y ago

Every developer does have the ability to deploy to production and roughly 0.001% of deployments cause an outage, but this is a company where the mean time between deployments on an average weekday is 11.6 seconds. Source: http://www.youtube.com/watch?v=dxk8b9rSKOo

richo12y ago

I've been struggling to light up new ec2 instances via the API:

<?xml version="1.0" encoding="UTF-8"?> <Response><Errors><Error><Code>Unavailable</Code><Message>The service is unavailable. Please try again shortly.</Message></Error></Errors><RequestID>d063a1f7-9fa9-41bb-8792-xxxxxxxxxxxxxx</RequestID></Response>

noname12312y ago

If one looks at the intra-day chart of AMZN, you could see the market adjust the pricing of the stock relative to the revenue lost every second due to site down.

https://www.google.com/finance?q=amzn&ei=JWwSUuCkE8Lp0QGC5QE... compare to SPY, the overall market trend.

InclinedPlane12y ago

The interesting thing is that amazon doesn't typically lose orders when the site goes down for a short period, it often just causes people to delay their orders a little.

aalbertson12y ago

Appears to all be back online. - amazon.com = back - aws console = can login and work - SES = queue's have cleared

dksidana12y ago

Their indian sites http://junglee.com and https://www.amazon.in/ looks perfectly fine.

aalbertson12y ago

AWS console is also down. We can't login and others are reporting the same issue. Our hosted instances and infrastructure however is online and functioning.

generj12y ago

Everything back to normal now, so far as I can tell.

patman8112y ago

Amazon.com is still down for me, but http://www.amazon.de is running fine.

hiccup12y ago

My EC2 instances are still running fortunately.

wsidellOP12y ago

http://isup.me/amazon.com

wglass12y ago

AWS console is up for me -- very fast access.

dmm12y ago

Try logging out and logging back in. The log-in process goes through amazon.com .

1 more reply

martin-adams12y ago

Well, AWS console being down is certainly more of an impact to me than amazon.com.

ymmy12y ago

The console is working if you are already logged in. Although loggin requires going through www.amazon.com.

jtboehm12y ago

It's back: 3:33 EST.

koenigdavidmj12y ago

Now the server is returning a 500, which is a slight bit of progress.

Lowgain12y ago

I was just able to log in to the console, looks like it's back

mickle0012y ago

Back up for me as well. ~45 minutes down?

hansgill12y ago

EC2 is ok for me SES has gone to the shitter

frik12y ago

Amazon and AWS Console are back online :)

hiccup12y ago

Amazon site seems to be up now.

gsharma12y ago

Amazon.com is back up for me.

j / k navigate · click thread line to collapse

40 comments

WestCoastJustin12y ago

AWS seems to be okay via this status dashboard. Nothing on the Amazon twitter feed either [2].

[1] http://status.aws.amazon.com/

[2] https://twitter.com/amazon

UPDATE: Site appears to be responding now, but there is a maintenance message. AWS dashboard also shows the following updates:

   AWS Management Console: 12:14 PM PDT We are currently experiencing 
   elevated error rates for the AWS Management Console

   Amazon Elastic Compute Cloud (N. Virginia): 12:11 PM PDT We are 
   investigating increased API error rates and latencies for tagging 
   related API calls in the US-EAST-1 region.

itafroma12y ago

I've been getting 454 Temporary authentication failure errors from the SES SMTP gateway, which is in US-EAST-1.

Edit: back up for me; SMTP gateway is authenticating and emails are sending out again.

fideloper12y ago

Same here, I don't believe emails are getting sent using SES.

goeric12y ago

It's not. We're having issues with one of our EC2 instances and this is clearly effecting other sites. It's very unnerving that their service health dashboard isn't reporting any issues.

EDIT: It just now reported an issue on EC2 N. Virginia. Still a little disappointed that it's not real-time.

jtboehm12y ago

It could be either certain services limited to Virginia, or certain sites within the region -- my instance is hosted in Virginia, and while very basic, has remained up throughout.

aalbertson12y ago

Nothing on the @awscloud twitter either. Really sad support. https://twitter.com/awscloud

rabidonrails12y ago

AWS Console icon is now red (i.e. Service disruption)

hansgill12y ago

Funny how there is a widely reported problem and everything is green on AWS health check site http://status.aws.amazon.com/

acdha12y ago

Given that none of my running AWS services experienced any downtime, that seems entirely reasonable.

dksidana12y ago

Is Amazon e-com website is dependent on AWS ? I don't think so. Pointers please.

flyt12y ago

Yes, it runs on EC2.

Proof: http://youtu.be/dxk8b9rSKOo?t=8m13s

rabidonrails12y ago

Just reported: Amazon Elastic Compute Cloud (N. Virginia) Increased API Error Rates

Update: AWS Management Console: Elevated error rates as of 2:15 CST

generj12y ago

I hate how they weasel out and display a green checkbox, but with a tiny little "i" for information on Amazon Elastic Compute Cloud (N. Virginia).

http://status.aws.amazon.com/images/status1.gif

I deserve to see something visually distinct if there is a problem. This is purposefully poor UX.

If I'm visiting the status page for your site, it's probably because I'm a technical user who suspects something is broken. Don't you dare hide what is broken from me.

hansgill12y ago

Console is not the only thing faltering. Our system is not able to send any emails using SES

1 more reply

druiid12y ago

dxm12y ago

richo12y ago

I've been struggling to light up new ec2 instances via the API:

noname12312y ago

If one looks at the intra-day chart of AMZN, you could see the market adjust the pricing of the stock relative to the revenue lost every second due to site down.

https://www.google.com/finance?q=amzn&ei=JWwSUuCkE8Lp0QGC5QE... compare to SPY, the overall market trend.

InclinedPlane12y ago

The interesting thing is that amazon doesn't typically lose orders when the site goes down for a short period, it often just causes people to delay their orders a little.

aalbertson12y ago

Appears to all be back online. - amazon.com = back - aws console = can login and work - SES = queue's have cleared

dksidana12y ago

Their indian sites http://junglee.com and https://www.amazon.in/ looks perfectly fine.

aalbertson12y ago

AWS console is also down. We can't login and others are reporting the same issue. Our hosted instances and infrastructure however is online and functioning.

generj12y ago

Everything back to normal now, so far as I can tell.

patman8112y ago

Amazon.com is still down for me, but http://www.amazon.de is running fine.

hiccup12y ago

My EC2 instances are still running fortunately.

wsidellOP12y ago

http://isup.me/amazon.com

wglass12y ago

AWS console is up for me -- very fast access.

dmm12y ago

Try logging out and logging back in. The log-in process goes through amazon.com .