This rebuttal also ignores the allegations of numerous instances of snide, provocative remarks by the various security and administrative officials. I'm sure Mr. Mukerjee was not helping himself with his own behavior, but does that give the TSA and related authorities license to be unprofessional in return? Does it help the situation to take a suspicious person who hasn't actually done anything and agitate them?
I'm sorry, but this rebuttal doesn't restore any confidence in the TSA, DHS, Port Authorities, airports or any other related group. I am so glad I have no cause to travel by air.