"I am talking about failure to communicate here. I don't mean strong accents in the sense that it's clear that someone comes from another country. I'm talking about accents so strong that you have to interrupt the conversation to ask what they just said."
In an English speaking community. But in their own country they'd be fine. This is about YC applicants. That really needs to be included in the quote, she moved the leading question to the part below it, which gives an entirely different impression than if that were the introduction.
No, none of those people have strong accents. When pg says "strong" he really does mean it - so strong that you cannot actually understand what the person is saying. Has anyone ever been tripped up by Brin or Musk's accents?
As CEO, one of your main responsibilities is to be the chief communicator - with employees, investors, press, customers, etc. If you want to be a good verbal communicator, being understood is very important.
But I doubt it is true, accents have nothing to do with people's brains, they have everything to do with what your first language was and for how long that language was your only language. If you were born in Bulgaria, Hungary or a hundred other places and your first exposure to English in bulk and attempts to speak it started at the age of 10 or later you'll have a fairly strong accent no matter what. It's just how your throat cavity, voice box and lips will be muscled. If you tried to speak Finnish you'd likely have a very strong accent.
But that doesn't mean you're not 100% in the head or unable to communicate clearly, for instance, you could write, or you could communicate in your mother tongue. That YC finds itself in the English speaking community and tends to address an English speaking audience with its start-ups and prefers to communicate in English does not mean that those are the only ways of doing things.
Maybe people would have to work a little harder at understanding you but I think that it would need more than this quote and some of the original context to establish that such a thing is an indicator of not being able to run a business, or even that your experience to date is relevant anywhere outside of the start-up community.
This quote will be used against you, it will be spun to read you're xenophobic or worse. Do something about it before it gets legs.
PG has already clarified that he's not talking about someone saying "zee" instead of "the". And YC has funded many non-native English speaking teams before.
Sorry, but this is just wrong. Anyone who first learned English as an adult can improve their accent from strong to mild over time, with effort, if they choose to. If they live in an immersive English-speaking environment, this will often happen without conscious effort, as long as they value communication.
Anyone whose strongly-accented English doesn't improve after a few years in-country doesn't value communicating well. (Either that, or they just spend all their time in a native-language enclave.) And someone who doesn't value communicating well should not be in the role of CEO.
We're not talking 'English' or 'Australian' wants to get rid of their accent when living in the US. PG specifically states that the accent of the person speaking is so thick you'd have to interrupt them several times for clarification just because of that. Such a thing does not fade away in a short time. That takes many years, if you work hard at it.
Take into account here that those that apply to YC will often do so from abroad, without significant practice in speaking English.
* Vinod Khosla, Sun Microsystems co-founder and now a venture capitalis: http://www.youtube.com/watch?v=YxYVOMj6F2U&t=1m2s
* Adobe’s Shantanu Narayen: http://www.youtube.com/watch?v=TShENN3VVX8&t=0m29s
* Tesla’s Elon Musk: http://www.youtube.com/watch?v=vDwzmJpI4io&t=2m33s
* Sergey Brin, co-founder of Google: http://www.youtube.com/watch?v=0vv0NKieCoI&t=5m59s
One thing entrepreneurs have to do is sell. Not just products, but ideas, visions, and strategies. They have to be able to convert industry talk into laymen's terms. They need to be able to convince someone who doesn't know anything about X that Y is the way to go.
While a strong foreign accent isn't necessarily the bottleneck, it is probably highly correlated with with a weaker grasp on the English language -- particularly idiomatic English, as PG pointed out. If I ask you to ELI5 your business, generally the best way to go about that is to use an analogy, but if your grasp of idiomatic English doesn't allow you to construct an elegant analogy, then you're going to miss out on a great opportunity to explain your product/idea/vision to me.
To be fair to non-English speaking entrepreneurs, this isn't specifically a language problem. There are people who speak perfectly good idiomatic English that can't speak in layman's terms. A good example of this is a Calculus professor at a college. They're so good at calculus and higher-level math that explaining simple algebra is often very difficult. "What do you mean you don't understand that y = 2x + 5 draws a graph that looks like this?!? It's easy!" But for someone who doesn't understand slope and algebra, it's NOT intuitive. There are tons of people who have this problem.
Having said that, I wouldn't be surprised if there's a higher correlation of poor communication skills to strong foreign accents.
Also, I doubt a strong English accent would cause much trouble, despite being both strong and foreign.
Anyone here who's spent a decent amount of time abroad probably knows what I'm talking about. When someone asks you how to say something in English, and you say it, and they repeat it but it just sounds off, and they're incapable of producing the same sounds as you. It seems like the simplest of exercises but it hits the core of the issue.
For any Americans, trying to learn something like Thai (or other tonal languages) can be extremely difficult because of the tonal information. I am pretty incapable of producing anything sounding correct in Thai no matter how many times my friends try to make me say it.
You also have probably heard French people speak English. There's not much else to say about that. Almost all the accent is derived from differences in the sounds between the two languages.
Saying that it "just" requires effort is underestimating the amount of time it can take to rewrite the way you speak. People living years in foreign countries can still end up speaking with strong (yes, even near incomprehensible) accents, and I've run into a good amount of them.
There's a big perception penalty when you're not "in sync" with the language you're speaking in, which is where you get the "people talk slowly to you and assume you're not very smart" effect. So character judgements on language ability is a bit much.
There's an easy solution though: just hire somebody who can speak well. They're harder to find in some areas, but it's a pretty high priority. Just don't hate on the CEO if he can do his job.
That's not predjudice, that's... post-judice? Andy Grove, Elon Musk, and Sergey Brin are exceptions in many ways, so they're not really good indicators.
What PG actually said is that speakers with accents so thick that the YC team had to interrupt frequently to ask them to repeat themselves, tended not to be successful.
I think the problem was that PG used the term "accent" rather than "communication problem" or "could not understand what they were saying".
It's about the communication, not the fact that English is not their native language.
"If the gloves don’t fit, you must acquit." Rhyme is actually persuasive.
(In general things that are easier to understand/remember are more persuasive;
people distrust the same words said in a thick foreign accent, for that reason).
Is the sample of successful YC companies (or all companies) even large enough to begin making generalizations? There's what, around a thousand? In that sample size there must be tremendous variety across any axis, not just English speaking ability.