The emergency call button is the only button to call the agent because the only reason to call the agent is to report an emergency.

> it is perfectly appropriate to us that button to complain about the hygiene, cleanliness and SAFTEY of that space.

No, its not. It is appropriate (and more likely to be effective) to complain about non-emergency problems of this type by other mechanisms, but it is neither appropriate nor effective to use the emergency call button to complain about it.

> In the event of an overdosing homeless person outside the elevator upon arriving to the platform level, it is again appropriate

Well, yes, that is an emergency.

> and to demand that BART keep these services not only functional - but at a level of accepted cleanliness should not be some ridiculous request.

The demand is not ridiculous. The use of the emergency call button to make the demand is.

Call someone a pretentious jerk but get it back and suddenly that person's an ass. Got it.

> This is THE ONLY BUTTON to all the agent.

That button contacts BART police dispatch in some cases because stations do not always have operators. Particularly in my old home station, I've seen people use it and communicate with someone while the station agent was not in the kiosk. That's the expectation around something labeled "emergency." Give me your pager number so I can page you at 2am to complain about reading your comment.

Do you ever listen to yourself? Seriously, I was being brutally honest. Your comment ranks among the most pretentious and awful I've ever read on HN, and I received a link to it in an e-mail thread where the subject was you. There is no plane of existence where anything you have typed in this thread is normal, rational human behavior.

Do you have any idea what would happen if you pulled this stunt on the New York subway? NYPD would probably paralyze you with a night stick for abusing resources while New Yorkers recorded it with their cell phones. And I've stepped around human shit in the stairwell in New York. And you know what? I don't care! I didn't rage! I didn't vent on HN! I accepted that bad things happen in the world and who gives a flying fuck, and went on my day without sparing two brain cycles except laughing about it later. Who cares? Keep on clenching and frothing at the mouth over every little inconvenience and you're going to die by 50. Relax.

It's public transportation. It's going to be bad. Universally. That's the rule. Wake up into reality, carry hand sanitizer, and focus on things that actually matter. If you're worried about your kids seeing a homeless person because oh no think of their precious beliefs and ideals, drive them where they need to go. Come on. You're better than this.