Celery (YC S12) Raises $2 Million To Help Makers Accept Pre-Orders (opens in new tab)

(techcrunch.com)

38 pointspodingx12y ago12 comments

12 comments

I've had the privilege of working with the Celery guys for a while (client project) and can attest that they offer incredibly responsive support and assistance.

They have bent over backwards to help us get more pre-order sales, install better analytics and even went to bat for us in getting our Paypal limits increased.

Big congrats to them!

andymoe12y ago

Very nice. Wish I had known about this several months ago... Charging people for products that are not quite ready to ship yet really does hurt sales vs charging when it ships. Will for sure try this for our next product. Hopefully they will have authorize.net integration by then though because the rates are still better than Stripe or Pay Pal.

cktsai12y ago

celery co-founder here. interested to hear about your next product! we'd be happy to help

shiftpgdn12y ago

How do you guys handle chargebacks? I've been considering doing a run of "physical" dogecoins but as everyone knows cryptocurrencies are a huge market for credit card fraud.

andymoe12y ago

Cool. I'll sign up and check things out (my email is in profile). Our biggest pain point currently (besides having to charge cards right away) is that most online stores do not understand how shipping regions work in the US and around the world and require us to enter tons of duplicate data. Happy to chat about that particular problem with you so you can get it right ;)

Edit: yeah, your shipping UI is not awesome either :)

1 more reply

basp12y ago

Congrats! Question- would Celery make sense for a food business that takes seasonal pre-orders?

vonnik12y ago

Hey - you can pre-sell anything you want with Celery. Why don't you write us at support@trycelery.com and we'll discuss...

kaa210212y ago

I've been thinking about adopting Celery for a new product launch. Not sure if I want to go with the Pre-Order system. However, I believe that Celery also works for Real-time orders.

vonnik12y ago

Hi, Celery guy here. It works for real-time orders as well. Happy to answer any questions you have setting it up. support@trycelery.com

svmegatron12y ago

Congrats on the raise! Celery is an awesome product and currently the BEST option out there for taking preorders.

jpeg_hero12y ago

as useless as teats on a bull!

j / k navigate · click thread line to collapse

12 comments

michaelbuckbee12y ago

I've had the privilege of working with the Celery guys for a while (client project) and can attest that they offer incredibly responsive support and assistance.

They have bent over backwards to help us get more pre-order sales, install better analytics and even went to bat for us in getting our Paypal limits increased.

Big congrats to them!

andymoe12y ago

cktsai12y ago

celery co-founder here. interested to hear about your next product! we'd be happy to help

shiftpgdn12y ago

How do you guys handle chargebacks? I've been considering doing a run of "physical" dogecoins but as everyone knows cryptocurrencies are a huge market for credit card fraud.

andymoe12y ago

Edit: yeah, your shipping UI is not awesome either :)

1 more reply

basp12y ago

Congrats! Question- would Celery make sense for a food business that takes seasonal pre-orders?

vonnik12y ago

Hey - you can pre-sell anything you want with Celery. Why don't you write us at support@trycelery.com and we'll discuss...

kaa210212y ago

I've been thinking about adopting Celery for a new product launch. Not sure if I want to go with the Pre-Order system. However, I believe that Celery also works for Real-time orders.

vonnik12y ago

Hi, Celery guy here. It works for real-time orders as well. Happy to answer any questions you have setting it up. support@trycelery.com

svmegatron12y ago

Congrats on the raise! Celery is an awesome product and currently the BEST option out there for taking preorders.

jpeg_hero12y ago

as useless as teats on a bull!

j / k navigate · click thread line to collapse