Exactly correct. Additionally, his friend had previously stated that AirBnB didn't work for him, so this "small sample" we're looking at is just Andrew's experience with the issue at this point in time.

It's always disturbing to me how much commentary in threads of this type on HN is devoted to asserting that the individual who's actually experiencing the problem is misinterpreting it. I love data, but demands for data/citations in situations where the problem is experiential are too often used to dismiss people's real, upsetting experiences with privilege and prejudice.