Main takeaway: humans work best but NPR can't use them full-time. Very interesting as I've built a social-media-as-a-service startup based on this premise.[1]
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[1] http://emphatic.co
What NPR learned from turning its Twitter account from a bot into a human | Better HN
Main takeaway: humans work best but even an organization like NPR can't use them fully. Very interesting to me as a founder of a social media-as-a-service startup that solves this problem. [1]