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0 pointslarrys11y ago0 comments

Also an issue is what ends up becoming benign neglect after the new shiny ball is no longer fun. That actually is my biggest concern. Example is google voice which is frozen in time.

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getpost11y ago

With Google's track record of customer service and product abandonment, I can't see doing business with them, except when there is no alternative.

Why would a company as rich as Google want to be in the domain business? It can't ever be material to them. I wouldn't be surprised if Google abandoned this business and transferred domains to, say, Godaddy.

icelancer11y ago

>Example is google voice which is frozen in time.

No kidding. The integration with Google Hangouts has been a disaster, and me moving to iOS has made it even worse. Of course, there are no good competitors, so I'm stuck in the holding pattern just hoping some of the ridiculous issues get fixed.

Chevalier11y ago

As a long-time Google Voice user, I've been pretty happy with Hangouts integration. Texts, VoIP, cross-platform use... could still use invisibility and a (much) better set of "stickers," but I'm otherwise pretty happy with it and Google ecosystem integration. Admittedly, I'm on a Galaxy Note right now and can't attest to the iPhone experience.

GVoice used to have ATROCIOUS call quality that seems to have been ameliorated by Hangouts. Calls within the US and Canada are still free, voicemail service is second to none, and I'm extremely happy with the texting integration with Hangouts. What else do we want?

icelancer11y ago

Here's a simple thing: I want to SMS a friend. I type in their name in my Hangouts OSX app. It brings up their GTalk interface. No. I want to SMS. In iOS texting or Android texting, all I need to do is search the name (obviously) to call/SMS. In Hangouts I need to know the person's number, so what I do is open the Google Voice app (which is deprecated), search their name, copy/paste their number into Hangouts, and SMS them. Ridiculous.

EDIT: Also, the OSX Hangouts app crashes about every 2 hours with no error message. This is a "known issue" of varying types on Google's site, but customer service with them, well, you know how that is.

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getpost11y ago

With Google's track record of customer service and product abandonment, I can't see doing business with them, except when there is no alternative.

icelancer11y ago

>Example is google voice which is frozen in time.

Chevalier11y ago

icelancer11y ago

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