I suppose there's not necessarily a right answer.
In a small startup that's fine because there aren't that many things to do. A founder can be the developer, support, strategist, and marketer all at once. Arguably it's even a good thing at that stage because it keeps the burn rate down. The problems arise when there's too much growth for the jobs to be all be done, or even just overseen, by a founder. Then they struggle and start to hold the business back.
A good founder is always be looking for people who are better than they are to hand things over to. That's how a business succeeds.
Highly recommended, although I hope that sooner or later they'll add a transcript.
also what do you do if you don't have any of those support systems or connection networks?