We have used Lookback since the beginning for our app development, couldn't recommend it more. The team are excellent people based in Sweden and the US.
This product has made it really easy for the product team I work with to get real user feedback earlier and easier for the apps we have built. I'm glad to see they are out for Mac OX now so we can try this out instead of silverback since it would be good to consolidate to just one tool.
