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0 pointsge963y ago0 comments

Also if you sound dumb it's out there for the public to see.

0 comments

It's the job of everyone on the team, especially leads, to reply in ways that make sure everyone knows asking a dumb question is significantly better than being blocked.

I would prefer to answer dumb questions all day long than have people on my team grind to a halt for a day because they're scared of asking for help.

bhawks3y ago

But they're not blocked and they are asking for help.

They're just doing it via DM instead of in the 'public' chat.

Slack is literally telling folks: 'You are holding it wrong'.

In reality their product isn't that great for q&a or knowledge sharing. Horrible search, bad notification, high noise to low signal.

verve_rat3y ago

They are blocked when the one person they DM'd ignores the message because they are busy with other stuff.

1 more reply

ge96OP3y ago

Yeah that is a good point, it's bad when you dump hours into something that could be figured out in a couple of minutes.

indigodaddy3y ago

I got past worrying about sounding dumb a long time ago. It’s the #1 thing that people need to get over imo

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