Yeah sure, expecting journalists to find a cause + fix for the trillion-dollar company's buggy software and _only_ call-out and amplify a commoner's struggle _after_ they figure it out sounds super reasonable. Totally.
Because you said "Expecting journalists to have an answer before writing a piece is very reasonable." - given the journalist did not have an answer, it implies you think the journalist should have had an answer before publishing
You said "Expecting journalists to have an answer before writing a piece is very reasonable.", implying it was reasonable to ask journalists to have an answer to the Q in the article. Sangeeth disagrees with you.
