These days you have to beg them to take their proprietary prototype hardware back https://www.youtube.com/watch?v=QgeEHdAmJDg
Apple and Uber know driver who the order was given to and the police are involved but they also haven’t been able to do anything? Just seems odd.
I’ve had trade ins go missing and after a short investigation Apple has always credited me.
Basically a lot of global logistics runs on trust.
If a driver is delivering a pallet to the FooCorp warehouse, he doesn't get given a copy of the FooCorp org chart, or get an example signature to compare against the signature they're given, or get given a map or a secret password or anything like that.
He just pulls up to the building that says FooCorp on it, says "got a delivery for FooCorp", they let him in and he accepts any name and signature from whoever is near the door.
Obviously. But if there is 400 grand on the line, you'd think someone would actually check(when the claim is made). The receiver would say "you have a signature from person X. Person X doesn't actually work here". Fedex then says "ok, prove it" - and then the receiver does, in whatever way is legally acceptable.
Edit: in fact, let me add a bit more - if the shipment was delivered to the right address just signed by someone who didn't actually work there then sure, I think FedEx would be in the clear. But they delivered the parcel to the wrong place - the fact that it was signed for by someone is almost irrelevant, it's the same as having no signature at all.
It's kind of overwhelming when you stop and really think about it.
It was stolen. They don't know who did it. FedEx is terrible.
It is nicer for the shipper to decide the value and pay the corresponding price for that. Because you need to know the replacement value of that lost item. This is dependent on all kinds of factors.
In this case the shipper is the company behind the Playdate, so it seems weird to me they wouldn't insure their own stock. But maybe there's a good reason why this isn't done?
Now they do, so I just placed an order 15 mins ago and my partner just received a call from the bank to verify that it wasn't a fraudulent transaction.
She just asked me - what is this "play date" you just sent $300 to? Oh dear. :D
- Why is your partner getting the call from the bank when you placed the order? - If it's a shared account, why would you not forewarn your partner about this transaction? If I'm about to buy pay for something big from our joint account, I sure as hell let my partner know about it ahead of time. - If none of the above applies, then a simple "it's a portable gaming console that I've been yearning after for ages that I finally ordered earlier today", and 9/10 times that should settle the matter.
Maybe those construction workers will steal again. But also maybe they realized how easily they were found out, how hard it actually is to offload stolen goods, and decide it’s not worth the hassle to steal again.
Not sure if it helps anyone else, but for me it made the story a lot easier to grasp.
I wrote most of it by hand, using an LLM just for a rough outline which I then manually rewrote line by line, streamlined, removed hallucinations, double-checked all quotes, reordered and added images and links.
Oh I don't disagree in the slightest, after all it's basically an interview full of personal experiences and anecdotes.
But HN already has a problem with people commenting without reading the article, even if that article is relatively short. With an hour-long podcast episode or a transcript stuffed with filler words and partial sentences it's even worse.
> I'm afraid LLM version is too short and while technically correct definitely feels like dry list of random facts from transcription
Well, the LLM summary was a lot more thrilling and entertaining than my version. Sadly, it was also wrong and full of hallucinations.
Still unclear on how the delivery managed to get put (or taken) to the wrong side of the road at a construction site. Fedex mistake? Trickery by thief? Misdirection by thief that took them from loading-dock?
Its pretty easy to imagine construction workers just signing for everything that arrives, and only afterwards figuring out that the address is wrong.
> Thanks so much for listening, and please don’t steal our Playdates. Because we will find you.
> Thanks so much for alledgedly listening
> please don’t alledgedly steal our Playdates.
> please don’t steal our alledged Playdates.
> Because we will alledgedly find you.
I’ve had them “deliver” a bunch of PCs to a dumpster. Or drop off a laptop to a garbage can in a Manhattan office. How do I know? The courier took a picture to document the delivery.
We got video of one FedEx guy kicking retail Apple Computer boxes off the back of his big rig (destroyed 2x iMacs).
Our UPS drivers are consistently cheerful, helpful and considerate with the packages they carry.
The contrast grows dramatically if you ever suffer some misfortune that requires a phone call into corporate. FedEx is reliably crabby, unhelpful and actively belligerent.
These two companies are a perfect illustration of what happens when you make it obvious to your staff how you feel about them.
Admittedly I can skim read quite well though.
