I've shipped electronics and Laptops for Work quite a bit, and OP is right, the system is broken, it stays this way because a lot of corrupt individuals benefit from this mess. However, OP showed a degree of Hubris here, a mistake lots of us make when dealing with foreign countries, just because it works this way here, so it should work that way in XYZ.
OP would have saved themselves lots of time and money if they'd asked Django what the best way to get that laptop shipped to them was. Lots of Ugandans in Austria ship things back daily; they just do it differently, simply hand it to someone travelling back home, there are people travelling back daily, willing to help or just pay a shipping agency a small amount and they'll handle everything.
This is a good act of charity and I applaud OP for that; however, the first mistake they made was Google "How to send a laptop overseas" , a message to Django, asking the best way to get them the laptop would have saved them time and money.
We all fall into this trap of giving people in need what we think they need instead of asking them how best we can help. Local knowledge goes a long way.
All in all, I applaud OP, not many of us would have done this.
That said, we did collaborate on it - at the very least I needed to learn his address before sending.
Neither of us have ever sent or received a package in Uganda. It was a learning experience for both of us.
For me that is absolutely stunning. Dude I would give you a big hug if I could.
While the comments are suggesting this story is about a disaster it feels like a massive feel-good story. I don't think anyone here will understand but there are tears in my eyes right now!
I grew up in Ghana in the 80s and I can pretty much guarantee that a package that looked possibly slightly valuable would no way go more than 2 steps in the postal system then.
I know that was decades ago and Uganda might be completely different but this story is still messing with my head in a way I can't explain.
(I'm from a 3rd world country and have seen it over and over again.)
I am the first to acknowledge that I know very little of how things works outside my country. The only reasons I know that is with many failures. When I lived abroad sometimes people feel talked down to when you as an rich outsider tried to understand things. I do not understand the culture or the reasons for things. It did not help asking in because I did not know how to ask the right question.
- he is from neighboring DRC, not Ugandan;
- based on his description of his travels, he lives in the overwhelmed Kyaka II camp, and was probably recently displaced due to the M23 campaign;
- he was probably already enrolled in the course before being displaced, so a young full-time student, probably not even aware of how the system work in his origin country.
My bet is that he just said to ship it to a drop location in Kampala and that he would find a way to get there to retrieve it.
In the end, the Hubris was probably not on OP's side, but on Django's side, thinking he could get a laptop shipped to him while avoiding entirely the camp's organization. Although he did manage it after all...
And yet, this was still a very generous gift and perhaps even greater value in sharing the experience and starting these discussions
Why would you think it's hubris? People know what they know, and extrapolate. If all you've ever known is streets with numbers for each unit being used for giving directions, you'll probably assume it's the standard. So you wouldn't even know to think "hey, do other countries use something else?". So a Costa Rican "300 meters south of where the church used to be" would be a surprise, and you'd only know it if you've been there / researched it / someone told you.
Yhere are things part of your daily life you don't even question why they're like this and if they can be another way or are indeed different in other countries.
So even though you’re almost funny, you’re still taking sh*te.
I order things like band merch from Europe and have never had a problem receiving in the UK.
There's no doubt this laptop would've been delivered frictionlessly if Uganda had never suffered under colonial rule :) And who knows what the UK would be like..
Didn't see any mention of ongoing looting from foreign nations as a source of the corruption.
https://en.wikipedia.org/wiki/Orania
>The town was founded with the goal of creating a white ethnostate for the Afrikaner minority group, the Afrikaans language and the Afrikaner culture through the creation of an Afrikaner state known as a Volkstaat.
>All jobs, from management to manual labour, are done by Afrikaners; non-Afrikaner people are not allowed to live or work there.
>The town's monoculturalism and monoethnic philosophy rejects the concept of baasskap, where the White minority exploited Black labour for economic gain, in favour of a model of strict Afrikaner self-sufficiency.
>The town has grown at an annual rate that was estimated at 10% in 2019 — faster than any other town in South Africa.
>The population increased by 55% to 2,500 from 2018 to mid-2022, and to 2,800 in July 2023.
>In 2023, the town council announced plans for the population to grow to 10,000 as soon as possible.
I'm honestly tired of the bullshit anti-colonialism ideology. These people are so "racist" they purposefully tie their hands behind their back to avoid exploiting black people to prove how they are superior that the standard anti-colonialism rethoric is just a thinly veiled self-hate ideology at this point.
America is de facto run by the descendants of colonizers. How much control do Native Americans really have over its governance?
They know the thicket of rules and petty fiefdoms, what rules apply and which don't, what to pay and to whom... Regular post just acts as if everything works by the book - and that doesn't fly. Use word-of-mouth to find the good couriers, trawl through your local community of people from the destination country - it is a very common service, so you'll soon find a good provider. Test it with a couple of low-stakes deliveries and you'll have a solid channel.
Meet your guy in a metro station, or find the shop in Barbès that smells like a marketplace across the Mediterranean, hand over your package with the recipient's name, destination city (Addresses ? Where we're going we don't need addresses !), your phone number and the recipient's phone number scrawled on it with a felt-tip marker (make sure they are Whatsapp numbers), pay in cash, don't get a receipt (lol) - and there you go !
Operating in Africa will soon tire you if you attempt to force European ways. Going with the flow (with appropriate caution - a nose for issues, borne from experience, is invaluable) works and makes the experience enjoyable !
On multiple occasions I've shipped things with the Nova Poshta service to units very close to the front line. In some cases they're getting picked up at Nova Poshta shipping outlets so close to the front lines that FPV drones are a genuine risk.
It just works. Nova Poshta has a nice app. There's complete and accurate tracking, you can easily redirect shipments on the fly to different locations and even different people, and they have package lockers everywhere. The staff are very friendly and go above and beyond to help out. I once showed up at a Kyiv branch with four used truck tires covered with mud, without any packaging, and said I needed to get them to a unit in Sloviansk, a town 20kms from the front lines. They handled everything for me for the equivalent of ~$30 and they showed up the next day.
If Ukraine can manage shipping at scale in the middle of a war, WTF is Africa doing? Why do you have to rely on sketchy shit like trusting random airline passengers getting some extra cash on the side? You can't have a modern economy without good shipping services.
I'm reminded of the time I visited both Kyiv and South Africa in Febuary 2024... Cape Town and Johannesburg had more scheduled blackouts than Kyiv, even with Russia actively trying to destroy the electricity grid. The GDP/capita of South Africa is higher than Ukraine!
Rule of law is critical infrastructure.
Also, South Africa isn't sub-Saharan Africa.
I agree 100%
> Also, South Africa isn't sub-Saharan Africa.
Indeed. Which made me even less impressed by my example of power outages. South Africa clearly has a massive political problem with corruption; they have the money and technology to keep the power on.
Culturally it's a mix. There are a bunch of people from black African areas who are culturally African and then a bunch originating from Holland and England who are culturally European. It's changed a bit as to which lot run different things.
Delivering to frontline towns is on brand for them as much as delivering from Amazon with a proxy address in US. They make things happen
But comparing Ukraine and African countries is more like apple and oranges.
Ukraine is by large a European country which culturally is much more similar to Poland or even UK.
Because it was always portrayed in the west as corrupt or insignificant was just more caused by living under soviet or russian shadow than a reality.
Nova Poshta was already an established business well before 2022 war started, but even without it, government-owned Ukrposhta was always rock solid going decades back. Theft was happening ocasionally by workers but at a rate comparable to any other western country. DHL, FedEx was operating also for a very long time and the biggest problem with them was the need to pay the import duty tax on expensive items, which you can avoid when shipping with Ukrposhta.
Exactly what Ukraine was doing before the war, only more of it. A mixture of low level corruption, kleptocracy and outright feudalism.
Asking someone who’s going that way already to drop it on their way is inherently efficient in some circumstances.
Once there’s remuneration, it’s not a big jump to making the trip just for that. Add an app and the gig economy is born.
1. Never underestimate developing countries' governments' willingness to absolutely bend their people over to extract tax revenue (and then their corrupt representatives extract bribes on top of it)
2. Django's gratitude and positivity in the face of all of it is an inspiration. I suspect I and most everyone I know would be in tears and would have given up in exasperation halfway through his quest. We are so spoiled in the West.
Many of the NGOs have strict no-bribery policies, else they would not receive support from bodies like the EU (which is the biggest humanitarian donor on the planet).
In some cases the choice may be between "letting people starve" and "feeding people but the local warlord extracts some benefits" but these are rare and only the worst crisis contexts (think South Sudan, DRC).
that is not what happened for example in Gaza. UNRWA sent billions to Gaza where that aid was hijacked by HAMAS, and even when the aid was distributed to people outside of HAMAS, HAMAS directly controlled the distribution of that aid. And i don't see UN operating any different at the other places too.
Or like Rubio said:
https://www.fdd.org/analysis/2025/10/24/unrwa-is-subsidiary-...
"U.S. Secretary of State Marco Rubio accused the United Nations Relief and Works Agency (UNRWA) of being “a subsidiary of Hamas” "
Shouldn’t people stop helping further entrench these shady practices?
If Ugandan decision makers know the people will effectively always be underwritten to receive some bread and water… no matter what happens…
Then what exactly is stopping them from piling on more and more nonsense?
One example is the Canadian charity One4Another which performs surgeries to reverse some common birth defects in kids and babies in Uganda. They're not trying to feed the world, they're not interfering with the local economy; in fact they're employing doctors and nurses to perform a one-time intervention that changes the life of thousands of kids a year in the catchment area of their facility.
Obviously there are things that a group like this can't do but a massive NGO can, and that's great too, but for what I have to give, I feel very good about the impact per dollar of this.
As a Brazilian with a love for electronics and DIY, I feel this pain every day.
two of them started cloning cpus designs (8080 and 68k iirc). they sold well all over the (1st and 2nd) world (still no local market). until one company did a publicity stunt lying they had a full mac clone (it was an actual mac, but they did have something else).
then apple and others pressured the US state department, which pressured the brazilian gov with tarifs on oranges (most of the new elite created in the millitary coups were now big land owners and orange was the cash crop). They were so afraid of the tarifs that they closed both factories as requested, and added the import tax as a good will gesture on top!
and many (30%) brazilians today think another military coup will sort things out
being a developing country or not is orthogonal to what you have described. The top developed nations have one or more of these issues.
Someone may say "a tax or fee is just a legalized bribe to the state!"
Which, sure, you could look at it that way, but it's codified and predictable and that lack of surprise is extremely valuable.
And if you bypass their abuse, you're a "smuggler", shamed on by the press.
Whatever one thinks about the overall subject of migrants, I think one can at least agree with these two things:
1. We won't fix poverty and corruption in the developing world by everyone there just jumping to the nearest 'rich' country.
2. Once migrants are in the 'rich' country, it's more controversial and difficult to force them to go back home than it is to not enable them to come in the first place.
This can happen in the West too.
I volunteered at a homeless shelter, and we helped those who had lost everything get important documents like their Social Security card and s state ID, and the bureaucracy was atrocious. Sometimes we literally had to beg a senator's office to help.
At least they didn't ask for bribes, but I wonder if that would've made things easier.
I asked another Dutch co-worker to help look at it. We pretty much couldn't make sense of the last letters. No idea what he had to do next. We joked that if we got that much corospondence we would flee the country.
A few months later he moved to Canada.
If there is anything characteristic of developing countries’ taxing systems, it would be how short reaching and inadequate it is. Many of these countries’ governments are corrupt, sure, but these small revenue extracting schemes are about the only way they can collect “taxes” at all.
Sources:
1. Virginia Democratic governor less than 24 hours after becoming governor: https://factually.co/fact-checks/politics/virginia-new-gover...
2: Seattle collectivist “my parents still pay for my cell plan since I have never had a real job” mayor: https://townhall.com/tipsheet/amy-curtis/2025/11/14/seattle-...
3: NY new socialist wannabe Palestinian liberator mayor: https://nypost.com/2026/04/10/us-news/mamdani-pushed-combine...
4: California “I hate liars” liar and “Free 10x cost Diapers for everyone” Newsom government proposals: https://nypost.com/2026/02/12/us-news/californians-have-just...
It is also quite sad that the western NGOs, which all have their own very functional and heavily subsidised delivery channels, keep it to themselves, instead of making it available to the general public and businesses of the countries. Their monopolies on efficient import is weird and counter productive.
For every dozen people mailing in a laptop, there'll be someone mailing in guns. They don't want that liability. It would damage their ability to do what they do.
Shipping things overseas is such a convoluted process. My wife wanted to send a company Christmas gift bundle (literally just company merch and some candy) to two Filipino employees. One of the workers says that only DHL reliability delivers to her so I help my wife with getting a shipping label. Holy shit, I'm just sending a tshirt, mug, and some pens. Why do I need to list out the contents and their international categories like I'm trying to send a shipping container full of rifles? Also addresses for people living in villages in PI are weird, the address was relative to the town hall. Luckily the other person lived in a gated community with a more familiar address formatting. Finally I figure everything out and she buys the label and pays the tariffs (more expensive than the gifts but it's too late now). Luckily there's a DHL near my work so I go to drop off the two very carefully wrapped packages. Of course she wraps both like an actual gift with cute tissue paper and of course the DHL agent has to open it and inspect it, ruining the care my wife put into the wrapping. Overall the experience was mind boggling bureaucratic. Sending via USPS would likely have been a bit easier but the warning of unreliable local mail was concerning. The next year, she just had the CEO send them an extra bonus instead.
However, there's definitely a sunk cost aspect to the operation. After the first failure to send it through Australia Post, I became determined that Django was going to have that MacBook.
Is that representative of the pricing? 550 000 USh is the equivalent of 145 USD, which is a lot for a 2011 13" MBP with a HD drive! That will be quite slow...
1.5 years ago I sold a 13" 2012 MBP with 500 GB SSD and 8 GB RAM on the used market here in Norway, and I couldn't fetch more than 90 USD... Half the value in the SSD itself?
And a 13" 2015 MBP with 256 GB and 16 GB RAM and new battery(!) I only managed to get 200 USD for, even though I'd tried for months for higher prices
So it seems like there's some market inefficiency here :/
Hope Africans see these Europeans true colors
Also makes me grateful to live in a developed nation where we can take shipping for granted.
You don't think the "friend" of this hardware shop owner wanted to see if someone manages to track it down to that holding place before nicking the parcel? Plausible deniability at every step: the shop owner didn't know (might get a cut but you don't know that), the deliverer can say they just didn't have time to come for it and deliver it yet, and only by Django tracking it down, did it make it to him
However, in my experience, "ordinary" parcel shipping (like DHL) won't do this shipping either any more: You have to switch to the express ones (like DHL express, UPS, FedEx) even if you don't intend to do any express. The difference is easily 40€ vs 400€ for shipping a shoe box!
If you ship anything slightly larger then a shoe box and slightly more expensive then a notebook, think twice whether you don't want to accompany the freight with a seat in the commodity class in some airplane. It can easily be cheaper.
> Before leaving, I asked him whether he even knew what was inside the package.
> He answered very casually that he had no idea and that he did not need to know.
> I then asked whether he at least knew which company had entrusted him with the delivery. He replied that it was simply "a friend" who had asked him to temporarily keep the box until someone came to collect it.
> I switched it on briefly, and that was actually the moment when the hardware shop owner himself suddenly became excited[...] Seeing the Apple logo appear on the screen, he immediately smiled and said something along the lines of, "Ah… a MacBook is a MacBook. Apple is still Apple."
Fedex informed me that my laptop was stuck in customs. This wasn't a pay-a-fee-and-get-your-stuff kind of stuck. I couldn't pay any amount of money to get the laptop out. I had to find a local import partner which could take weeks or months to do just to get this stupid computer out of customs. And that's assuming they didn't destroy the laptop before I could claim it. There was literally no way for me to just pay some big ol' tax to get the computer.
Eventually I asked if I could have the laptop shipped back to the USA, and they were happy to do this. So I shipped the laptop from the USA to Mexico, from Mexico to a friend's place, and then I bought my frienbd a roundtrip ticket to Mexico to enjoy a vacation on the condition that he brought my damn computer with him.
It reminded me of when I was a student. I used to repair laptops and resell them. Going through cancer in my family these days, I understand how important it is to help people when you can. It makes you a slightly better person, at least in your own eyes.
The laptop was never released from the customs. The Turkish reps were rude and expected bribe and pretended they don't understand english. After few months it was returned back to Germany. My cousins' laptop had a keyboard issue and local shops would not replace it and the HP agents on the ground also didn't want to help.
The laptop would pay a 50% fee over the (declared value + shipping cost). Couriers will mostly deal with that on send, but if sent through regular mail you need to declare and pay before you get it.
If you didn't include your tax number as part of the address (doesn't matter in which field), there's a non-zero chance that the package will be lost, held indefinitely or returned to sender.
It's great that there are people willing to help even in these conditions.
There's a lot of luck and bad luck in the story.
Sure, Django here is the exception, but not taxing imports would generally not benefit people like him, but the actually wealthy people who can otherwise afford the tax.
"Effectively charge a 33% tax on all foreign goods and services." Not just Macbooks. I don't know if this is the final definitive tally of the tariffs but I believe almost everything has a high tariff, so people effectively pay 33% more for the same goods plus shipping. Fair, can't really get rid of shipping, but a 33% or even a 15% penalty on tools means people get worse tools. Computers, mobile phones, cars, motorcycle helmets, medicines (if imported perhaps?), hammers, fans, showers, whatever tool you might use that is a finished good coming from another country, you pay 15-33% or whatever more, so you get a lower quality product for the money you have. I just would prefer my people get the best deal on the best tools (that we as a country don't think we need to make for security reasons) so people can improve faster. Less smog, better roads, fewer things that break...would be quite nice at all levels.
[0]: www.trade.gov/country-commercial-guides/uganda-import-tariffs
(I want to call this "the tragedy of the commons," but that phrase doesn't sound quite dark enough.)
Years ago, during the COVID-19 crisis, I wanted to send a laptop to my domestic helper's son who lived in the countryside of Mindanao (island), the Philippines. It was very difficult. It tooks weeks to find a willing shipper (denied by many!) and find/fill the correct paperwork (many shippers didn't know the correct process and Philippines customs agency was zero help). I still have no idea how he paid the customs fees and received the laptop, as he lived hours away from the only FedEx office on the whole island. I just heard from his mother: "Oh, he got the laptop." As a point of comparison, Mindanao is roughly the twice the size of the Netherlands. At the time, FedEx (the only carrier willing to attempt the delivery) only had a single internal postal code for the whole island. Incredible.
It got smashed by customs. Literally.
Wikipedia only links IMDB and they have everything from plot info to production company to revenue to screenshots but not the obvious question anyone would have: how to actually watch it
This is by all means amazing. Kudos.
Its really small and I am more than happy to ship it to her, please do note that it can't run youtube or the likes but can run python and firefox and pdf browsers.
The battery is interchangable so it can be fixed.
Honestly I would be more than happy to help with these things, wishing nothing but good for her & hope she finds a decent laptop that she needs and hopefully others might chime in too but let me know if you are interested, more than happy to help :-D
I don't want to sound too noble (because I am not) but I was also thinking of going to any nearby orphanage and giving it to them. It can let them play retro games or programming and i was thinking of spending time with them teaching them terminals but I doubt the usefulness of the teaching part as I certainly have so much to learn and I am unsure if it might be the best use case of their time too or something and (this was just a thought which had come, I haven't given too much thought about it but I might have some spare time recently)
Anyways, let me know if there is any help needed, Also I am more than happy to share my servers/vps's that I have with the lady, I have two small vps's of 0.5 gb ram (each for 7$~ish per year)
Anyways this message got long but waiting for your response and have a nice day dude and feel free to mail me if you might need (any) help in (anything)
Edit-1: thinking of just making a small video to showcase to ya what my old laptop is but I think that programming is possible on it. and perhaps it might even help given its tiny and battery upgradable and something which can help her more perhaps
Also, I read other discussions, I am more than happy to help out sending this laptop but I hope somebody looks at the shipping costs as the shipping costs might be magnitude more than the cost of this laptop. Looking forward for discussion if anybody from Africa might need it but yeah, waiting for GP's response and gonna show the laptop to my dad now who had also on one occassion asked me to fix that laptop and uh, I might as well write a blog post about it too running all these apps on it. This laptop can run youtube!! but it does get quite heated tho but I find it incredible that this laptop can run youtube albeit very very slowly, I didn't expect it. It does crash the browser sometimes tho in my testing, I am gonna test it more and share it with my dad! :-D
China would have 50$ laptops for all.
Everything is within the EU.
For sending few shirts I ended up paying about EUR20 each just for shipping! (I've wanted to ensure it gets to their house and not a pickup point).
Initially I've went with regular post office, but they've wanted so many documents I've used a 3rd party shipping company.
It always ends with compliance and regulations which shipping companies are being (and charging you) for.
It's crazy that things from china can come at ridiculous price or Amazon in specific region/countries and they 'hacked the system'.
We also had similar headache when my wife forgot her bag (with her work laptop!) on a train to the airport back home while visiting my parents in our home country. The bag was found and my parents took it. but sending it ended up being so complex we eventually found someone kind enough to travel with it. (or you need to have so complex procedures just to explain why it shouldn't be taxed as it's YOUR equipment).
TL;DR - personal shipping is broken. it might be cheaper to visit a friend in Uganda and give him the laptop in person.
They're also extraordinarily good engineers so idk wtf is going on in Uganda. A lot of folks from there come work in Taiwan, I guess the pay and quality of life is better here.
Uganda has no respect for talent. When I was there it looked like most people are just trying to survive the next day, tbh. Because there is no platform to develop their talent. Also Uganda seems to be more focused on agriculture so it gets more incentives than other industries.
But you're right about the talented part, there are a lot of good engineers there but lack the opportunity. Remember meeting one who worked at Boeing in Missouri and he even had a few patents in the aerospace domain.
When I was a kid in Moldova a couple of decades ago, we had a lot of Americans donating their old stuff (electronics, clothes, shoes, even furniture) thinking they're being super helpful. Just had a quick search and it seems to still be happening to a small degree. It's a nice sentiment and I'm sure it makes people feel like they're making a difference, but economically it makes no sense. The cost of processing and shipping second-hand items is probably not much lower than just giving people money to buy locally, and supporting local businesses while you're at it.
Sort of unrelated, but the funny thing was these donations were often distributed by American missionaries who were using them as a pretext to hand out bibles (or rather just the New Testament). In Moldova, which by some metrics is the most Christian country on the planet after the Vatican. And the bibles were usually in English, a language almost none of us spoke.
Not to say that's necessarily the case for Uganda, but if the OP blog is any indication, they could have bought several second hand laptops for what it cost to ship one.
But otherwise you are right. Not only is it not economical, a lot of stuff that is sent to Africa is junk, and that's exactly the reason why Uganda generally does not allow importing of second hand products. On the other hand, i believe second hand imports are the only way to make laptops available at that price range. I don't know how that works though. Maybe they make exceptions for importers that they verify are not importing junk?
There are charities that move used electronics to developing countries in bulk somehow.
(Please note: im explicitly saying this about the governments. Not the people. The people, in most/all situations, have little to no power to remove this corruption, other than civil war.)
I really think its the mixture of the Global North, and along with the worst of the worst people is why there isnt an African Union, with African single currency.
Its also the reason im not (cant) buy African products locally. The supply chain is nearly non-existant. I couldnt buy even if I wanted to.
Some could argue corruption is an attempt to equalise on that.
The price should be whatever it costs you when including all cost factors¹. A competitive market is an attempt at a system (no central control) to approach that lower bound value. It's really hard to incorporate the million dependencies in a true cost price, so people are instead free to set a price and consumers are free to choose a vendor that's cheaper, and so there's competition. Markets are said to not be working well (lack of competition, usually) if the price of a good or service does not remotely approach the cost price
Bribes are usually to people in power because otherwise you'd just go with the non-corrupt option. That's not a functioning market. I wouldn't say that this type of monopoly is an attempt at determining the fair price for transporting an item of a given mass and dimensions
¹ this really includes everything: to be able to walk across the street and deliver packages, you needed to eat the night before; you needed to learn to read; you need to put money to the side for when you're of age; etc.
Corruption (tolling, rent seeking, bribery) is part of the free market.
If the sender doesn't like the risk profile of the route to market they should pay a premium and route around it at certain cost or get insurance, else pay up if it is the financially optimal path.
- even the UN (which pays 1/4 of what the EU pays) cannot ship work laptops to these countries. The either vanish or have to be shipped to very central DHL offices.
- Informal remittance from family members to their communities is exactly the same amount of all the money the country gets from external sources as Aid. e.g. Angola had USD$2bi given by EU and UN. Remitances where the same 2Bi. I don't know if there are mechanisms to keep that this way, but that was the case for all the countries i could get the number that year and the year before.
Also you can certainly ship batteries via UPU network (Australian Post) but there are strict packaging rules you need to follow[1].
You don't really go into any detail as to why they didn't accept your package. Did you attach properly filled out CN23 label?
[1] https://auspost.com.au/content/dam/auspost_corp/media/docume...
> "At some point, one man quietly pulled me aside and suggested that if I "gave something," they could help solve the problem more easily.".
You can pay that fee/bribe and things will go smoothly.
But more generally my thought was that the western idea is that bureaucracy rules are something to be followed and, even if painful, are the path to getting the state to provide the services. In Uganda, it's better to model bureaucracy as a system that exists to enable bribes and following the rules to the letter and expecting state services is fighting the system.
If you want to get goods to someone in Uganda, don't talk to the Australian Post about the rules, talk to a Ugandan importer who knows how to actually work the system that exists in practice.
Caveats about broad brushes of course, but that's the realistic approach IMO.
Well, as it turns out, you also need to have sufficient local knowledge on the sending end to ensure that your parcel actually manages to exit the country in the first place.
Although, I'd say there is a certain charm in physical gifts.
Also not sure what a computer scientist is doing plugging 12v into a usb port but maybe that was deeper into the science part than I’ve ever got.
