GizaDog

I've been dealing with NameCheap.com for over a two weeks regarding there IP address being used within spam emails like below. Does anyone know how or who to contact to shut down that IP or report NameCheap for not doing anything?

http://i.imgur.com/UOiho58.jpg http://i.imgur.com/iU8yrAZ.jpg http://i.imgur.com/vpbkEOm.jpg http://i.imgur.com/iD0iJWo.jpg

These are their canned responses when emailing abuse@namecheap.com about the issue:

1. As the reported server is used solely for forwarding purposes, which is not the abuse itself and there is a lot of legitimate traffic, we cannot disable it.

2. However, as we can see the domain name is listed in SpamHaus DBL. Since we consider SpamHaus to be a trusted organization, we opened a case regarding the domain name. Please allow about 48 hours for our further investigation.

3. While the domain names reported are registered with Namecheap, they are hosted with another company. So we cannot check the logs for the domains and confirm if they are involved in sending unsolicited bulk emails.

Thanks for the advice!